Quality Assurance Manager

The Quality Assurance Manager is a key member of the manufacturing site leadership team that provides leadership at the site for the development, implementation, and administration of the Quality Assurance and Quality Control functions to ensure safety, integrity, and conformance with respect to regulatory, corporate, site, and customer requirements.

This position will work in collaboration with leadership to formulate and execute a strategic quality plan for the business. This position also integrates quality priorities into the operational excellence process.

• Responsible for managing the CAPA program, including customer complaints, vendor complaints, holds, and site audit nonconformance programs and root cause analysis thereof.
• Responsible for management of change control and portions of the commercialization process.
• Provides leadership to develop and implement food safety, preventive controls, and prerequisite programs (eg: HACCP/HARPC, Pest Control, Recall, Allergen, Sanitation, and environmental monitoring)
• Maintaining customer quality satisfaction through the implementation and use of programs to control raw materials, in-process materials, production process, environmental conditions, and finished products.
• Empowers and develops their team and cross-functional teams. Performs evaluations and creates development and/or training plans for team members and manages employee relations.
• Ensures compliance with applicable laws and regulations such as FDA, EPA, OSHA, and other state and federal agencies.
• Ensures compliance with contracted third-party certifications such as GFSI, Kosher, Halal, RSPO, or others as needed.
• Conducts or coordinates Customer, Vendor, and/or third-party audits and regulatory inspections.
• Executes plans that drive operational excellence for the operation.
• Prepares and oversees customer site visits and audits.
• Interacts with other Quality Managers and corporate leadership and ensures timely issue escalation.
• Leads quality team in commercial product onboarding and trial reviews, specification creation, formula and label reviews, inspection plans for raw materials, in-process materials, and finished materials.
• Manages departmental staffing, management commitment and review process, budget & expenses, and capital projects.

• Bachelor’s degree or equivalent in a relevant field.
• 5+ years of functional leadership experience.

• Project Management & Change Management Experience.
• 5+ years of experience in the food, supplement, or related industry.
• Familiarity with FDA GFSI Scheme (ie SQF, BRC).
• Certification focused on Quality and Food Safety for Supply Chain requirement: PCQI or HACCP.
• Ability to lift 50 lbs; required to stand, walk, sit, and reach.

• Operated in an FDA-regulated environment, ideally in the food or dietary supplement industry.
• Assess and mitigate food safety, regulatory, and cost risks.
• Apply sanitation principles effectively.
• Application of Statistical Process Control (SPC) for process evaluation and improvements.
• Effective project manager who knows how to prioritize and meet deadlines.

Expected salary and compensation details are to be discussed during the interview process.

We are committed to diversity and inclusivity in our hiring practices and encourage applications from all qualified individuals.