North American Sales Leader

Position Description

Panels Plus, a wholly owned subsidiary of Innovance, Inc. (an 100 % employee‑owned company), is seeking a proven North American Sales Leader to sell and improve share of its precision building machines that produce wall panels, cassettes, and various accessories for the building/construction industry. This B2B sales role will develop and manage sales through recognized national and global distributors that resells Panels Plus machines to structural building component manufacturers and various end‑user builders throughout North America.

In addition, this leader may call on specific “factory accounts” designated to be a direct sale opportunity.

This role specializes in B2B capital goods sales and marketing of industrial OEM machines specifically built for the building and construction industry. It is a technical sales role and is the primary “architect” of Panels Plus’s customer experience, ensuring its clients have the products, services and technical support they need to succeed. The role serves as the critical link between our customers, distributors, and our internal departments, ensuring the “voice of the customer” is clear and used to develop world‑class products and services.

As the North American Sales Leader, you will own the full sales and marketing lifecycle. You will be responsible for training and developing our distribution channel to successfully sell our products and services. It includes strategic planning, generating and qualifying leads, new business development, and nurturing a robust existing portfolio of customers.

• Strategic Sales & Growth:
  Directly manage and service existing accounts while aggressively pursuing new business to meet or exceed established sales goals.
• Focus on understanding and fulfilling specific customer needs to obtain new orders and expand our historical sales footprint.
• Lead the marketing efforts to generate demand, leads, and opportunities.
• Distribution Network Leadership:
  Develop and maintain a robust distribution network.
• Lead distributor training initiatives and work directly with their sales staff to move complex projects forward.
• Product Expertise & Consulting:
  Become a subject matter expert on all Panels Plus products, serving as a trusted resource for both long‑term customers and new prospects.
• Research the competition by gathering real‑time marketplace intelligence on pricing, products, and delivery schedules.
• Operational Excellence & Reporting:
  Maintain high visibility with leadership by providing weekly work plans and call reports.
• Leverage the Dynamics 365 CRM tool, ensuring all progress on leads, accounts, and opportunities are accurate and up to date.
• Customer Advocacy & Problem Solving:
  Function as a liaison between customers and internal departments to ensure complete satisfaction.
• Resolve customer complaints by investigating issues, developing creative solutions, and collaborating with the management team to ensure a positive outcome.
• Provide backup support for service, equipment installations, or other positions as needed to ensure team success.
• Professionalism & Versatility:
  Conduct all duties with diplomacy, integrity, sensitivity, and tact, ensuring the company is always portrayed in a positive light. Remain flexible and ready to pivot to market demands and changing requirements of our customers.

• More than 2 years Construction/Building Industry or Capital Goods, B2B, OEM Machine Sales experience.
• Ability to work with a high level of independence while maintaining strong collaborative ties with other departments. Must be self‑starting, and capable of driving for results without daily oversight.
• Professional, frequent communication skills for all levels.
• Alignment with the Innovance mission and core values.

• Construction, Building Industry experience.
• Demonstrated ability to achieve results through distribution partners.
• Experience with marketing, planning, and promotions. Able to execute marketing plans.
• Understanding of business financials necessary for quoting, pricing, and margin analysis.
• PC skills including Epicor Kinetics ERP, Microsoft Office 365, Dynamics 365…