Receptionist, Administrative​/Clerical

Job Purpose

The primary purpose of a receptionist is to serve as the first point of contact for visitors, clients, and customers, ensuring a positive and welcoming experience.

• Welcome visitors as soon as they arrive and direct them to the appropriate person or office;
• Handle incoming phone calls, screen them, and forward them as necessary;
• Ensure the reception area is tidy and presentable, with all necessary stationery and materials;
• Offer basic and accurate information in‑person, via phone, or email;
• Receive, sort, and distribute daily mail and deliveries;
• Follow safety procedures and control access via the reception desk;
• Perform clerical duties such as filing, photocopying, transcribing, and faxing;
• Perform other administrative duties supporting the corporate services team, as needed.

• High school diploma or equivalent required.

• Detail oriented and thorough in completing work tasks;
• Honest and ethical;
• Reliable, responsible, and dependable, and fulfilling obligations;
• Strong ability to provide excellent customer service;
• Effective verbal and written communication skills;
• Ability to interact well with clients, visitors, and staff;
• Ability to utilize computer and basic Microsoft office programs;
• Confidential and organized with the ability to keep records up to date;
• Proficiency in using office equipment and software;
• Ability to manage multiple tasks efficiently.

• Strength – Must be able to lift 40 lbs;
• Motion – The position is primarily in an office setting requiring sitting at the desk the majority of the day;
• Vision/Hearing Requirements – May spend long periods of time in front of computer screen;
• Work Environment – Will spend the majority of time in office environment, occasionally exposed to plant facilities requiring exposure to hot and cold environments along with noise exposure;
• Emotional Demands – Must have good communications skills;
• Safety – Not a safety sensitive position but does require the use of PPE when in a production environment.

• Competitive Salary
• 401(k) plan with up to 6% company match (no waiting period with immediate vesting)
• Medical/Dental/Vision/Life/Disability Insurance
• Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money
• Flexible Spending Accounts
• Paid Vacation
• Paid Holidays
• Paid Time-Off (PTO)
• Employee Assistance Plan
• Education Assistance Program
• Employee Recognition Programs
• Site specific Production and Incentive Plans
• Site specific Step and Skill Level Wage Adjustment Plans
• Site Specific Relocation and Sign-on Bonus Programs
• Benefits eligibility varies by job position, full‑time/part‑time and regular/temporary status. The provisions of the plan documents control such benefits.
• EEO Progress Rail is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

Job Category
:
Administrative / Support / Communications

Location
:
Albertville, AL (PRSC Corp HQ) - 001

Req : 12041