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Customer Service Representative
Job in
Albertville, Marshall County, Alabama, 35951, USA
Listed on 2026-08-26
Listing for:
Americold
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual -
Administrative/Clerical
Job Description & How to Apply Below
Respond to customer inquiries and complaints regarding work orders, shipments, and inventory counts;
Liaise between customers and internal teams for account administration, invoicing, and credit changes;
Generate and process paperwork for customer work orders, including special requests, expediting orders, tracking, and maintaining inventory records;
Verify computer-generated invoices to ensure proper account billing;
Provide clerical support by overseeing order paperwork, maintaining files, answering phones, and greeting visitors;
Schedule loads, maintain updated reports, and resolve issues with refused product, over short, and damaged orders
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