Regional Inplant Support Representative: Albertville, AL

About The Organization

Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers.

Sun Chemical Corporation is a subsidiary of Sun Chemical Group Coöperatief U.A., the Netherlands, and is headquartered in Parsippany, New Jersey, U.S.A. For more information, please visit our website at  or connect with us on Linked In or Twitter.

Regional Inplant Support Representative

Albertville, AL

Based on experience

The ideal candidate will be based out of the Albertville, AL area. Under supervision from the Inplant Manager, the Regional Inplant Support Rep. (RISR) is responsible for performing in‑plant operations including color matching, blending, and producing. Responsibilities also include quality control of inks made and used at the customer location that include paste, water‑based, and solvent flexographic ink. The RISR also provides press‑side technical assistance, orders materials, and manages inventory.

Acts as liaison between the customer and Sun Chemical.

• Provides manufacturing and operational support to Sun Chemical in‑plants in the Albertville, AL area(s). Performs all in‑plant duties, including batch production, color matching, inventory management, formula management, site‑specific reporting, and Sun Chemical reporting.
• Learns, and complies with all safety requirements, including the use of PPE, safe material handling, MSDS management, housekeeping, and general safety procedures.
• Implements Sun Chemical in‑plant procedures and the best practices as directed by Inplant Manager, Regional Inplant Operations Manager, or Senior CTS Technicians.
• Performs in‑plant assessments (audit) at in‑plants in this region as directed by the Regional Inplant Operations Manager.
• Participates in transitional activities related to new business opportunities, or capital projects within the region at the direction of senior CTS Technicians, and the Regional Inplant Operations Manager. This may include shift work, in‑plant management, equipment installation/de‑commissioning, and implementation of SOP’s.
• Completes monthly training activities as assigned. This includes web‑based training (e‑path learning tool) modules and field training activities with CTS Technicians.
• Supports CTS team as directed by CTS technicians and Regional Inplant Operations Manager. This may include trial support, complaint investigation, and identifying customer needs and concerns.
• Contributes technical information, reviews overall progress through daily follow‑up, and provides technical assistance (intelligence) to in‑plant management.
• Logs all field activity in the Sun Chemical CRM tool (). Completes technical call reports and trial reports as needed, including both internal and external documentation.

• High School diploma or equivalent.
• In‑plant work experience required.
• Must have good color vision and be able to match colors in various ink systems.
• Must have good customer presence and ability to work in various manufacturing environments.
• Familiarity with in‑plant SOPs; and familiar with standard manufacturing safety procedures.

• Broad experience with ink systems, and printing technologies.
• Process improvement training preferred (Six Sigma, 5S, Lean, Kepner Tregoe, QA, etc.).

Non‑exempt. Day shift; work schedule will vary based on business need.

We offer a range of market‑competitive total rewards that include merit increases, paid holidays, paid time off, medical, dental, vision, short and long‑term disability benefits, 401(k) with match and life insurance. Eligibility of benefit timing may vary.