Retail Store Associate - Albertville Albertville, MN

Position: P/T Retail Store Associate - Albertville Premium, 6145, Albertville, MN
Purpose:

Contributes to the achievements of store kpi targets by building an emotional connection with customers and living the brand values. The core expectations include utilizing expertise and experience to; serve and sell to customers and achieving operational excellence, flawlessly execute store operations when responsible for product flow to and from sales floor and/or cashier procedures.

Key accountabilities:

* is aware of store and individual targets and actively works to meet or exceed these by using all resources available within the store.

* complies with store policies and procedures to maintain a safe shopping and working environment.

* collaborates productively and respectfully with team members to meet or exceed store goals.

* communicates a desire for ongoing learning and welcomes all available opportunities to increase individual and store performance.

* makes themselves available to support other team members when needed

* meets and exceeds customer expectations and boosts sales and brand experience by using appropriate element the adidas customer service model.

* create an emotional connection with every customer by being a passionate and enthusiastic adidas brand ambassador.

* proactively seeks and incorporates basic core and seasonal product knowledge into own service approach within assigned store zones(s).

* maintain an appealing, easy-to-shop environment for customer by consistently executing visual merchandising and housekeeping standards.

* minimize loss by actively maintaining sales floor awareness while serving customers.

* completes sales transactions quickly and accurately while adhering to cash protection procedures

* uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty.

* may handle returns, refunds and exchanges and uses these as an opportunity to reinforce and enhance the customer experience.

* ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor.

* uses retail and customer expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor.

* ensures adequate supplies to create an effective stockroom environment (if applicable) and continually maintains this (including all merchandise) within and around the vicinity.

Knowledge, capabilities and experience:

* must possess and consistently exhibit the competencies relative to the position.

* knowledge of customer service principles and processes.

* ability to learn and adapt quickly in a fast-paced environment.

* ability to understand and carry out oral and/or written instructions and request clarification if needed.

* demonstrates an inspirational attitude that contributes to a positive team environment.

* ability to build and maintain effective working relationships team members.

* well developed ability to speak, read, comprehend, and write english

* ability to maintain reliable and consistent attendance and punctuality.

* while performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

Physical requirements:

* while performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a brannock device.

* the employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

* specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

Qualifications:

* must have or be pursuing a high school diploma or general education degree (ged)

* three to six month's experiences working in a retail environment.

* basic numeracy, literacy, and verbal communication skills.

* must be 16 years of age or older.

At adidas we have a winning culture. But to win, physical power is not enough. Just like athletes our employees need mental strength in their game. We foster the athlete's mindset through a set of behaviors that we want to enable and develop in our people and that are at the core of our unique company culture: this is how we win while playing fair.

* courage: speak up when you see an opportunity; step up when you see a need..

* ownership: pick up the ball. Be proactive, take responsibility and follow-through.

* innovation: elevate to win. Be curious, test and learn new and better ways of doing things.

* teamplay: win together. Work collaboratively and cultivate a shared mindset.

* integrity: play by the rules. Hold yourself and others accountable to our company's standards.

* respect: value all players. Display empathy, be inclusive and show dignity to all.

At adidas, we strongly believe that embedding diversity, equity, and inclusion…