Sales Manager

Job Purpose

As a Sales Manager, you will identify sales opportunities, cultivate leads, and develop business relationships with clients to achieve sales targets and revenue goals. Your role involves understanding client needs, presenting solutions, and negotiating contracts to secure new business and maintain customer satisfaction. This role requires a deep understanding of the railroad industry and competitive product offerings, strong sales skills, and the ability to build and maintain relationships with key stakeholders.

We expect you to be a reliable professional able to achieve a balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them into profitable long-term relationships based on trust and mutual satisfaction. A Sales Manager works with internal functional teams to ensure the company’s products or services are delivered on time and up to the client’s standards.

11567

Albertville

Alabama

Progress Rail stands at the intersection of legacy and innovation—driving the future of rail with a pioneering spirit. Since its founding in 1983, the company has grown to become one of the world’s largest and most trusted providers of railroad products, services, and technologies. Today, Progress Rail delivers a comprehensive portfolio of cost-effective solutions to railway customers around the globe. From the rails themselves to the EMD® locomotives that ride them, the company’s products are in operation across more than 100 countries—powering progress and connecting communities.

In 2006, Progress Rail joined Caterpillar Inc., further strengthening its ability to lead the rail industry with cutting-edge technology, unmatched expertise, and a commitment to excellence. At Progress Rail, the team is not just building the future of rail—they are making history every day.

• Develop and implement sales strategies, plans, and implements tactics to grow business, expand offerings, and achieve sales targets for assigned accounts;
• Identify and qualify sales leads and prospects through research, networking, and referrals, targeting key decision-makers and influencers within target organizations;
• Build and maintain relationships with existing clients, serving as the primary point of contact and trusted advisor, understanding their needs, objectives, and challenges to deliver value-added solutions;
• Coordinates execution of sales orders; serving as prime interface between customer and internal departments to resolve issues or concerns;
• Customize sales proposals, quotes, and contracts based on client needs, pricing guidelines, and company policies, negotiating terms and payment terms to close deals;
• Collaborate with internal teams, including marketing, accounting, IT, and operations to align sales efforts, address customer needs, and deliver solutions that meet client expectations;
• Prepare sales forecasts, reports, and analyses for management review, monitoring sales performance, trends, and market dynamics to inform strategic decision-making and planning;
• Attend industry events, conferences, and networking functions to generate leads, build relationships, and stay updated on market trends, competitor activities, and customer needs;
• Resolve customer inquiries, issues, or concerns promptly and professionally, demonstrating responsiveness, empathy, and a commitment to customer satisfaction;
• Monitor customer satisfaction and retention levels, satisfaction surveys, and follow-up meetings to assess customer loyalty and identify opportunities for upselling or cross-selling;
• Stay updated on industry regulations, compliance requirements, and best practices in sales and account management, participating in training programs and professional development activities;
• Demonstrate professionalism, integrity, and ethical conduct in all sales activities, adhering to company policies, regulations, and industry standards;
• Travel as required to perform job responsibilities (25-50%).

• Sales techniques
• Relationship building
• Communication skills
• Negotiation skills
• Customer service
• Analytical skills
• Time management
• Adaptability
• Problem-solvin…