Accounts Receivable Collection Specialist

Overview

Dialysis Clinic, Inc. (DCI) is a nonprofit organization that prioritizes individualized care for patients with chronic kidney disease. We are recruiting an Accounts Receivable Collection Specialist to support the financial health of the organization by managing billing, collections, and reconciliation processes.

Full‑time, Monday‑Friday. Hybrid role with both remote and in‑office components in Albuquerque, NM.

Pay range starts at $18.75 per hour. Experience is not required.

• Comprehensive medical, dental, and vision benefits
• Life and long‑term disability insurance at no additional cost
• Paid time off (PTO) including holidays
• Extended Sick Bank (ESB) for medical leave
• Retirement plan with 50% employer match up to 8%
• Education reimbursement
• Employee assistance program
• Wellness program

• Generate and distribute customer invoices in accordance with contract terms and billing schedules.
• Review billing data for accuracy and resolve discrepancies prior to submission.
• Maintain records of invoices and payments in the accounting system.

• Monitor aging reports and follow up on overdue accounts via phone and email.
• Collaborate with customers to resolve payment issues and negotiate payment plans.
• Document collection efforts and escalate unresolved issues to management.

• Reconcile customer accounts and apply payments accurately.
• Prepare monthly accounts receivable reports and assist with audit requests.
• Identify and report trends in payment delays or disputes.

• Ensure compliance with company policies, GAAP, and applicable regulations.
• Recommend and implement process improvements to enhance AR efficiency.
• Maintain confidentiality of financial data and customer information.

• Strong attention to detail and accuracy in data entry and financial reporting.
• Ability to communicate professionally with internal teams and external customers.
• Proficiency in Microsoft Office Suite, especially Excel.
• Ability to prioritize tasks and manage time effectively in a fast‑paced environment.
• Minimum 1 year of experience in accounts receivable or general accounting required.
• Experience with healthcare systems and Microsoft Excel preferred.

DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer—Veterans and individuals with disabilities. If you need accommodations during the application process, please contact the accommodations coordinator at Accommodations or 615‑327‑3061.

Albuquerque, NM (US-NM-Albuquerque)