Mental Health Administrative Assistant

Admin
707 Broadway Blvd NE
suite 401
Albuquerque, NM 87107, USA

We are hiring a detail-oriented and efficient Administrative Assistant to join our busy team. This position will require a high level of accurate information gathering.

Under general supervision, performs a variety of clerical office duties related to telephone management, receiving client, insurance/billing, electronic record management, scheduling, and administrative support as necessary. Ensures that the client visit is a well-coordinated and friendly experience.

• Answers telephones, routes callers, takes messages and provides routine information to callers.
• Greets and registers clients in accordance with established policies and procedures.
• Schedules clients appointments within established parameters.
• Performs various duties for effective check-in and check-out of clients.
• Enters and/or retrieves data from established computer files.
• Schedules appointments for clients with other provider offices and/or facilities including correct processing of necessary referral forms, pre-authorization forms, test instructions, client benefit verification and transfer of client information.
• Processes requests for client information according to policies and procedures, including record copy service and form tracking.
• Types various notes, letters, memos and reports, as needed. Proofs materials for errors.
• Complies with all HIPAA rules and regulations.

• 5
  -10 years administrative assistant experience /medical/mental health office
• Minimum Education:
  
  GED or High school Diploma
• Excellent interpersonal/communications skills
• Knowledge of mental health office operations to include reception, billing and insurance and general office skills preferred.
• Computer skills to include typing.

• Day shift
• Monday to Friday

• 403B
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Equal Opportunity Employer
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