Temporary Assistance Needy Families Office Support Clerk; DWS

Temporary Assistance for Needy Families Office Support Clerk (DWS #)

The New Mexico Works (NMW) program, administered through the Temporary Assistance for Needy Families (TANF) initiative, supports low-income families with children in achieving economic self-sufficiency. NMW offers job preparation, training, and employment services that help participants transition from government assistance to unsubsidized employment. By focusing on workforce development, family strengthening, and reducing dependency, NMW empowers families to build stable, long-term economic independence.

Due to Budget the pay rate for position will be $17.50.

Interviews will be conducted within 2 weeks of closing.

The Front Lobby Administrative Assistant ensures efficient daily operations by multitasking and communicating effectively, contributing to a positive client experience and supporting participants
¿ successful transition into employment.

Key responsibilities include greeting clients, answering phones, assisting with forms and applications, maintaining organized office records, and providing administrative support throughout participants job placement and training processes.

TANF participants, Employers, Government agencies and Workforce Partners

• Proficiency in Microsoft Office
• Compassionate and, patience in supporting participant
• Strong communication skills

No prior experience or training required.

Office setting. Sitting for long periods of time viewing computer monitor. Repetitive hand movement. Standing, walking, lifting up to 20 lbs. Use of computer, copier and telephone. This role will include occasional travel to nearby offices up to 20%, within approximately a two-hour radius, to assist with coverage needs. Travel may be required to include overnight stays.

Successful Background check required.

Work is usually performed in an office setting, with extensive exposure to Visual/Video Display Terminals (VDT), personal computer, tablet, printer, calculator, cellphone, copy machine, scanner, keyboard, and telephone usage.

Working extra hours, some weekends, and holidays may be required.

This position involves travel throughout the State of New Mexico, including overnight stays for up to 10% of the year (typically not required more than 3 weeks of the year).

The position requires sitting for extended periods while viewing a computer monitor, repetitive hand movements, and occasional standing and walking. May require lifting up to 20 lbs.

Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA).

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.