Service Writer Job Albuquerque area,New Mexico USA,Administrative/Clerical

Support Activities And Operations

Support the activities and operations of the shop service desk; prepare documents necessary for the activities and operations of the fleet division including invoices and work orders; assist vendors and customers with invoice and fleet inquiries; maintain the data information systems for the Department and perform a variety of technical tasks relative to assigned areas of responsibility.

Essential And Supplemental Functions

ESSENTIAL FUNCTIONS:

Essential functions may include but are not limited to the functions listed below. Must be able to perform the essential functions of the job with or without a reasonable accommodation.

Assist with the activities and operations of the shop service desk including the collection, verification, input and distribution of vehicle maintenance related information.

Prepare documents necessary for the activities and operations of the fleet division including invoices, work orders, processed work orders, for payment, payroll work sheets and electronic timecards.

Assist vendors and customers with invoice and fleet inquiries; authorize the use of outside vendors and repairs; assist mechanics in obtaining vehicle information.

Perform office related duties in support of the division including records maintenance, processing and retrieval.

Perform data entry of labor transactions, commercial repair transactions, vehicle warranty information and transaction credits.

Maintain and review computer data for validity and accuracy through the reconciliation of reports; prepare periodical or other reports as required.

Maintain lists, logs, records, files and data; compute charges and post information to summary lists, logs and records.

Conduct inventory control procedures including inventory of fleet equipment and parts.

SUPPLEMENTAL FUNCTIONS:

Train personnel on computer operations as required.

Perform related duties and responsibilities as required.

Minimum Education, Experience And Additional Requirements

Education directly related to the minimum requirements below may be substituted for experience on a year for year basis. High school diploma or GED; and Three (3) years of experience maintaining, processing and retrieving records and preparing reports. Maintaining, processing and retrieving records and preparing reports within a fleet management operation preferred.

ADDITIONAL REQUIREMENTS:

Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire. Possession of a City Operator's Permit (COP) within six (6) months from date of hire.

Working Conditions

Environmental:
Office environment within vehicle maintenance shop; exposure to noise, dust, grease, oils, fuel and exhaust fumes. Physical:
Essential and supplemental functions may require maintaining physical condition necessary for walking and standing for prolonged periods of time.