Administrative Assistant; in Lending

Coordinator Position

The coordinator would take ownership of recurring work, including:

• Policy updates and document formatting, including drafting support, version control, and prep for review
• SOAP reporting
• Accounts payable, invoicing, and expense processing
• Calendar and meeting scheduling
• Event and meeting planning
• Research and information gathering to support decisions
• General administrative support that keeps the division moving
• Budget management and updates

Experience and Knowledge:

• Minimum two years administrative experience (executive experience preferred) that required good decision-making, problem-solving, and communication skills. Demonstrated ability to create and prepare professional and accurate business documents.
• Highly proficient with Microsoft Office.
• Basic knowledge of Credit Union products and services, features, and benefits.

Education:

• Two-year college degree in general business or equivalent combination of relevant education, training, and experience may be substituted for a degree.

Interpersonal Skills:

• Possesses exceptional interpersonal skills as demonstrated by situational awareness, conflict resolution, and continuous improvement.
• Able to interact effectively with members, staff, all levels of management, board members and volunteers.
• Demonstrated ability to establish and maintain long-term, trusting relationships with management, employees, volunteers, and external stakeholders.
• Demonstrated ability to handle difficult situations and manage conflict in a positive, professional, and productive manner.
• Functions effectively within a team environment by working to the best interest of the team and organization as a whole.

Communication:

• Possesses advanced verbal and written communication skills.
• Displays high level of emotional intelligence when communicating with internal and external stakeholders.

Other Skills:

• Demonstrated ability to adapt to new or unexpected situations and changing priorities.
• Demonstrates strong rational and strategic thinking skills.
• Upholds a high level of confidentiality, discretion, and diplomacy.
• Able to handle/prioritize multiple tasks effectively to meet deadlines. Demonstrates excellent organizational and time-management skills.
• Able to train and influence team members toward effective administrative support functions and high-quality results.
• Exhibits high levels of accuracy, sound judgment, and initiative.
• Flexible; able to work occasional evenings when needed.