Front Desk Receptionist

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.

If you’re a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most.

We are looking for a friendly, organized, and professional Receptionist to be the welcoming face of our Albuquerque office. In this role, you will greet our clients, visitors, answer and direct phone calls, manage Outlook calendars, and provide administrative support to ensure the smooth day-to-day operation of our office. The ideal candidate has excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment while delivering exceptional customer service.

• Serve as the first point of contact by greeting and assisting all visitors, clients, caregivers, vendors, and employees in a professional and courteous manner
• Answer and route incoming calls promptly and appropriately
• Manage incoming and outgoing mail, packages, and document distribution
• Coordinate electronic faxing and ensure timely routing of documentation to appropriate departments
• Maintain office supply inventory, including general office, snack, and medical supplies, and submit orders as needed
• Maintain a clean, organized, and professional reception and office environment
• Provide administrative support to multiple departments and assist with assigned projects and operational needs
• Prepare, process, and mail notification letters to physicians and patients as required
• Assist with patient-related administrative tasks, including audits and compliance support activities
• Confirm patient appointments as directed
• Support employee and patient engagement initiatives, including promotional materials and office events
• Assist with coordination of facility work orders and vendor communication
• Support meeting documentation, including meeting minutes when needed
• Collaborate across departments to support operational efficiency and communication
• Perform additional duties as assigned

• High school diploma or equivalent required
• 1–2 years of receptionist, administrative support, or customer service experience
• Strong communication skills, both verbal and written
• Excellent organizational skills with a high level of attention to detail and accuracy
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel) required
• Experience with Salesforce or similar CRM systems preferred
• Experience with Ring Central or similar phone systems preferred
• Strong interpersonal skills with the ability to build and maintain professional relationships across departments
• Demonstrated ability to work both independently and collaboratively within a team environment
• Strong problem-solving skills with a service-oriented mindset
  
  Ability to maintain confidentiality and professionalism in a healthcare setting
• May be required to travel to Santa Fe to support office
• Must successfully complete a required background check through the Department of Health

• Ability to sit and work at a computer for extended periods of time
• Ability to operate headset-based phone systems for extended periods of time
• Ability to work in a standard office environment
• Ability to lift up to 50 lbs. as needed

• Paid Time Off with additional accrual opportunities based on tenure.
• Sick Leave and Bereavement Leave.
• 9½ Paid Holidays + Floating Holidays + Birthday Holiday.
• Overtime pay at time and a half.
• Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance effective after the first full month of employment. Company-paid dental, vision, and term life coverage.
• 401(k)…