Admin Assistant

Admin Assistant 1

The University College Advisement Center (UCAC) invites applications for a full‑time, benefits‑eligible Administrative Assistant 1 (AA1) position at The University of New Mexico’s main campus. UCAC provides academic advisement and support to a diverse student population, including undecided/exploratory students, pre‑health students, liberal arts and integrative studies majors, and non‑degree seeking students. As the first point of contact for the center, the Administrative Assistant plays an important role in creating a welcoming, professional, and student‑centered environment.

Key responsibilities include:

• Greeting and assisting visitors in person and by phone
• Scheduling academic advisement appointments
• Managing front desk and reception area operations
• Answering telephone and relaying messages
• Performing general administrative and office support tasks
• Supporting UCAC staff with day‑to‑day operational needs

This is an in‑person position located on UNM’s main campus. Remote work is not available for this role.

See the Position Description for additional information.

Minimum Qualifications:

High school diploma or GED; at least 1 year of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications:

• Experience working in higher education, student services, admissions, advising, or a related administrative support environment preferred
• Demonstrated empathy and active listening skills, with the ability to effectively assist students, staff, and community members while responding to high‑volume and repetitive inquiries
• Strong verbal and written communication skills, with the ability to communicate clearly and professionally with diverse populations
• Proven commitment to providing exceptional customer service in a student‑centered environment
• Proficiency in Zoom and Microsoft Office Suite, including Microsoft Teams, Outlook, Word, and Excel
• Strong attention to detail, organizational skills, and the ability to manage multiple priorities in a fast‑paced environment
• Ability to work independently while also collaborating effectively as part of a team
• Ability to maintain professionalism, confidentiality, and accuracy when handling student information and record

Benefits:
This is a benefits‑eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs.

All positions will successfully pass a pre‑employment background check. This may include a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.