Operations Administration Assistant

Company Overview

Cross Country Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!

Operations Administration Assistant

Albuquerque, NM

Non-Exempt

$22-$24 per hour (based on experience)

None

Cross Country Freight Solutions is searching for a skilled Administrative Assistant to join our team! We take pride in providing exceptional customer service by ensuring our operations at our Service Centers run smoothly. The Administrative Assistant greets and assists company visitors in a courteous, helpful, and professional manner, and provides administrative support to Service Center Managers and Operations Supervisors.

• Verify all Bill of Ladings for complete information before scanning.
• Assign a manifest number to all batches to be scanned using Truckmate.
• Contact IT for any system related problems as they arise.
• Ensure reception coverage at all times.
• Interact with customers and visitors in a courteous, helpful, and professional manner.
• Create a positive and productive work atmosphere by communicating and behaving in a professional and team-like manner with all other employees.
• Maintain supplies inventory.
• Provide accurate and timely information to customers.
• Ensure all data entry, word processing, and spreadsheet work is done accurately and timely.
• Verify driver check-in of delivery receipts and Bill of Ladings; create trip manifests when drivers check in at the end of their shifts; verify all docked freight and any freight left on the screen at the end of the day.

• High school diploma required.
• A minimum of one year administrative and one-year customer service experience required.
• Proficient in the use of word processing and spreadsheet PC software. Microsoft Windows, Word, and Excel preferred.
• Ability to proofread business correspondence for spelling, punctuation, and grammatical errors.
• Strong organization, time management, interpersonal, math, and communication skills.
• Ability to follow instructions with minimal supervision.
• Ability to perform highly detailed work accurately.
• Knowledge of Company policies and procedures.
• Ability to prioritize and carry out multiple tasks.

• Medical, Dental, Vision, and Life Insurance
• PTO, Paid Holidays, Volunteer Time Off, Wellness Time Off
• 401k Retirement Plan - Match up to 4%
• Biweekly Pay