Sales Support Coordinator

Company Description

Furniture Marketing Group (FMG) connects people and workspace, delivering sustainable product, process, and service solutions for business partners at local and global levels. With over 42 years of experience and access to more than 400 contract furniture manufacturers, FMG supports organizations ranging from small businesses to large corporations with complex, multi-location facility needs. Founded as a family-owned dealership in 1981, FMG has grown into a national organization with five showrooms in Texas and Oklahoma and a presence in nine major U.S. markets.

Under second-generation leadership, FMG operates as a “Family of Companies,” including Facility Interiors, Inc. and WAVE, which provide installation, labor, and global workplace strategies. FMG is one of Haworth’s top dealers, employs over 250 team members, achieves annual sales exceeding $100 million, and was named “Haworth Best In Class” in 2022 for excellence in operations, customer satisfaction, and brand development.

The Sales Support Coordinator is a full‑time, on‑site role based in Santa Fe, NM, responsible for supporting the sales team and ensuring a smooth customer experience. This position coordinates proposals, quotes, and order documentation, maintains accurate records in internal systems, and prepares sales reports and tracking tools. The Sales Support Coordinator communicates with clients, vendors, and internal stakeholders to schedule meetings, clarify requirements, and follow up on project timelines.

Daily tasks include handling administrative support such as managing calendars, organizing files, processing paperwork, and assisting with presentations and showroom materials. The role collaborates closely with sales representatives and project teams to promote customer satisfaction and efficient execution of furniture and workplace solutions.

• Candidates should possess strong Customer Service and Customer Satisfaction skills to support clients and internal stakeholders effectively.
• Candidates should possess clear and professional Communication skills, including written and verbal, to interact with customers, vendors, and team members.
• Candidates should possess Analytical Skills to interpret data, track sales metrics, and assist with accurate proposals and reports.
• Candidates should possess Administrative Assistance skills to manage documentation, schedules, and organizational tasks in a fast-paced environment.
• Proficiency with office productivity software (e.g., MS Office or similar tools) and CRM or order management systems is beneficial.
• Strong attention to detail, ability to prioritize multiple deadlines, and commitment to accuracy and follow-through are important.
• Experience in furniture, interiors, or related industries and prior support experience in sales or customer-facing roles are preferred.
• High school diploma or equivalent required; additional education in business, administration, or related fields is a plus.