Office & Administrative Manager - WCCNM

The Operations and Administrative Manager is responsible for overseeing the daily administrative and operational functions of Workforce Connection of Central New Mexico (WCCNM). This position supports leadership, staff, partners, and organizational initiatives through coordination of communications, meetings, reporting, documentation, outreach activities, and operational processes. The Operations and Administrative Manager ensures efficient internal operations while supporting collaboration, organizational effectiveness, and continuous improvement efforts.

• Manage and oversee day-to-day office operations and administrative functions.
• Develop and maintain administrative procedures, office practices, and organizational systems.
• Ensure proper maintenance of organizational records, files, policies, procedures, and documentation.
• Monitor office supply inventories and coordinate purchasing of administrative and operational supplies.
• Coordinate facility-related needs, office equipment, maintenance requests, and vendor services.
• Ensure compliance with organizational administrative policies and procedures.

• Supervise administrative support staff, reception staff, and other assigned personnel.
• Provide training, guidance, and support to administrative team members.
• Assist with onboarding activities for new employees and contractors.
• Establish work priorities and monitor completion of assigned administrative tasks.

• Coordinate internal meetings, partner meetings, collaboration meetings, and special project meetings.
• Prepare agendas, meeting materials, presentations, and supporting documentation.
• Maintain meeting records, action items, and follow-up communications.
• Coordinate communication and information sharing among staff, partners, contractors, and community organizations.
• Assist leadership with planning, scheduling, and implementation of organizational initiatives.
• Support outreach events, hiring events, workshops, partner meetings, and community engagement activities.
• Serve as a central point of contact for administrative and operational inquiries.

• Oversee administrative reporting processes and organizational recordkeeping.
• Run reports and compile information from multiple systems to support organizational operations and decision-making.
  
  Maintain tracking systems, databases, and administrative records.
• Support grant, contract, audit, and compliance reporting requirements.
• Assist leadership with preparing reports, presentations, and supporting documentation.
• Ensure accuracy and integrity of organizational data and reporting systems.

• Assist with invoice processing, contract administration, procurement documentation, and budget tracking.
• Coordinate collection and organization of fiscal and contract-related records.
• Support audit preparation and documentation requests.
• Assist leadership with administrative aspects of grants, contracts, and funding agreements.

• Coordinate organizational communications and administrative correspondence.
• Process and coordinate partner requests, meeting requests, and organizational activities.
• Assist with outreach efforts, public events, workforce initiatives, and community engagement activities.
• Support development and distribution of informational materials, communications, and organizational resources.
• Identify opportunities to improve office operations, administrative processes, and organizational efficiency.
• Assist with implementation of new systems, procedures, and operational improvements.
• Support strategic initiatives, special projects, and organizational priorities as assigned.

• Associate Degree in Business Administration, Public Administration, Office Management, Communications, or a related field required;
  Bachelor’s Degree preferred.
• Three (3) years of progressively responsible experience in office management, administrative management, operations support, or a related field.
• Previous supervisory experience preferred.
• Experience coordinating meetings, communications, reporting, and organizational operations.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, Teams, Canva and reporting tools.

• Knowledge of office management principles, administrative practices, and records management.
• Strong organizational and time…