Body Shop Estimator

9733 Coors Blvd NW, Albuquerque, NM 87114, USA

Body Shop Estimator is responsible for appraising customer’s vehicle damage to determine the cost of repair for insurance claims or customer‑paid repairs. It also involves maintaining business flow while working with insurance adjusters and customers to assure a quality job while upholding customer satisfaction standards.

• Ascertain automotive body damage by conducting inspections and examinations to determine extent of structural, body, mechanical or interior damage
• Develop/prepare estimate cost by costing parts, supplies, labor and calculating customer’s payment, including deductibles to repair or replace each damaged item
• Obtain insurance estimates by contacting insurance companies, reviewing damage estimates with insurance adjuster, resolving repair and replacement requirements
• Prepare work order by describing repair and replacement services required, obtain approval signatures, and enter it into the work management system
• Maintain customer rapport by explaining estimate and expected return of vehicle
• Maintain high‑quality repairs and minimize comebacks
• Conduct spot checks of each completed job for thoroughness and quality
• Maintain body shop records by recording repair and replacement actions
• Update job knowledge by participating in educational opportunities
• Enhance body shop reputation by providing excellent customer service
• Automotive certifications, and/or a bachelor’s or associate’s degree a plus
• Must be at least eighteen years of age
• Must have a valid Driver’s License
• Must be able to pass pre‑employment screens (background & drug test)

• Weekly pay
• Paid holidays & paid time off
• Paid training
• Stock awards (select management and front‑line team members eligible)

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Health savings
• Flex spending accounts (tax‑free)
• Short‑term and long‑term disability plans
• Life Insurance (Whole Life and Term)
• 401(k) with company match
• Pet insurance

• Digital career path tool to assist with career development
• Continuous training through Asbury’s Internal Learning Management System

• Employee assistance program
• Employee discounts on parts and service repairs
• Opportunities to join community service initiatives, which includes paid volunteer hours
• Employee referral program with bonus opportunities

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.