Course Materials Retail Coordinator; UNMTemps

Position Summary

The UNM Bookstore is seeking a dedicated, forward‑thinking team member for the Course Materials department. The successful candidate will require collaborative skills, attention to detail, customer service skills, and an ability to adapt to the evolving Course Materials landscape. This position coordinates the procurement and management of course materials and services intended for resale by the University Bookstore; it works with external vendors and customers to determine product requirements and availability, oversees and coordinates merchandise orders, receipt, and return, investigates and resolves procurement problems and issues, and assists customers with specific product location and ordering.

This is a management position that oversees all aspects of student employees including hiring, scheduling, training and allocation of work. The position also assists with the online order fulfillment process at multiple locations and is responsible for opening and closing manager duties, with some evening, weekend and holiday work required throughout the year.

Minimum Qualifications:

High school diploma or GED; at least 2 years of experience directly related to the duties and responsibilities specified. Completed degree(s) from an accredited institution above the minimum education requirement may be substituted for experience on a year‑for‑year basis.

• Proficiency with MS Excel, Word, and Share Point
• Excellent customer service skills
• Ability to learn reconciliation and reporting systems
• 1‑3 years supervisory experience
• Excellent written and verbal communication skills
• Experience researching and resolving order/customer service issues
• Experience hiring and training student associates

Campus Main – Albuquerque, NM. Department:
Bookstore Main Campus (219A).

Employment Type:

Staff. Staff Type:
Temporary – Full‑Time. Status:
Non‑Exempt. Pay:
Hourly $18.09 – $23.27. Benefits:
Eligible. This position is benefits eligible. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance, and educational benefits through the tuition remission and dependent education programs.

As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions.

No

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

• Cover letter indicating how your experience and education relate to the preferences shown in the job posting;
• Current resume;
• 3 supervisory references;

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.