Program Manager

Summary

Build Your Career. Make a Difference. We are seeking a skilled Growth Program Manager. The Senior Program Manager, Growth & Strategic Initiatives is responsible for leading and coordinating complex, cross‑functional programs that support Presbyterian Healthcare Services' growth strategy. This role manages a diverse portfolio of initiatives, including technical implementations, ambulatory clinic development, and service line expansions, while also providing direct support to the Chief Growth Officer (CGO) and strategy team on priority strategic projects.

Now Hiring:
Growth Program Manager

This role ensures alignment across the enterprise, to include, as appropriate, technology, delivery system, health plan, finance, human resources, risk management, and other key stakeholders. This role drives structured execution, risk management, and stakeholder communication from initiation through sustainment. Success requires strong expertise in program management, system implementation, and the ability to translate strategic business needs into actionable technical plans.

• Lead end to end program delivery for enterprise initiatives including technical programs and other growth strategies such as the building of new ambulatory sites and service line expansions.
• Develop program roadmaps, charters, success criteria, KPIs, and reporting frameworks.
• Drive cross functional alignment among IT, business operations, HR, finance, sales, and other partner areas.
• Coordinate cross-functional teams including IT, clinical operations, finance, facilities, marketing, compliance, and external partners.
• Develop and maintain program plans, timelines, milestones, dependencies, and risk mitigation strategies.
• Facilitate decision-making by preparing clear analyses, options, and recommendations.
• Ambulatory clinic planning, development, and opening.
• Service line expansion initiatives across clinical and operational domains.
• Track progress, manage issues, and ensure delivery against scope, timeline, and budget.

• Partner with engineering, architecture, and security teams to ensure technical viability and alignment with enterprise standards.
• Translate business requirements into clear technical deliverables, sprint plans, and integration specifications.
• Oversee vendor coordination, SOWs, and solution delivery expectations.
• Ensure alignment between technical solutions and operational workflows.

• Own communication plans, steering committee updates, executive summaries, and status reporting.
• Manage expectations and decision making across diverse stakeholder groups.
• Support change management activities including training, documentation, and user adoption planning.
• Identify opportunities to improve market share, competitive positioning, and consumer experience.

• Identify risks early, develop mitigation plans, and elevate critical blockers as needed.
• Coordinate dependencies across technology teams, external vendors, and business units.
• Ensure compliance with security, data governance, and regulatory requirements.

• Transition projects to operational teams with clear support models, SLAs, and process handoffs.
• Monitor adoption, performance trends, and continuous improvement opportunities.
• Support long-term optimization of implemented systems and clinical service lines expansions and clinics as appropriate.

• Act as a strategic thought partner to the Chief Growth Officer on priority initiatives.
• Support development of executive-level materials, including PowerPoint presentations, briefing decks, and decision documents for the Executive Leadership Team, Board, and external audiences.
• Assist with synthesizing complex information into clear, concise narratives for senior leadership.

Provide ad hoc support on high-priority strategic projects as needed.

• Bachelor's degree required;
  Master's degree (MBA, MHA, or similar) preferred.
• 7+ years of experience in program or project management, preferably…