Federal Compliance Quality Assurance Specialist; CYFD​/OPA

federal compliance quality assurance specialist (cyfd/opa #43843)

for more job requirements & classification description:

at the new mexico children, youth and families department (cyfd), every role is an opportunity to make a lasting difference in the lives of children, youth, and families across our state. We are committed to building a compassionate, skilled, and dedicated workforce that works collaboratively to ensure safety, promote well‑being, and strengthen families. Whether you are in the field supporting families face‑to‑face, working behind the scenes to improve systems, or helping to shape the agency from a leadership level, your work here has purpose and long‑lasting impact.

Join a team that values integrity, resilience, and service and be part of meaningful change for new mexico's future.

this posting may be used for ongoing recruitment and may close at any time. Applicants lists may be screened more than once.

* applications submitted without work experience or a resume will not be considered. If attaching a resume, resume must include dates of employment for each job (month & year) and details of work experience/job duties*

the federal compliance qa unit conducts ongoing reviews for cyfd to ensure consistency, accuracy, assess practice, and adherence to state policy and federal requirements. The unit conducts the child and family services reviews (cfsr) during a federal round and utilizes the federal on‑site review instrument (osri) when not in a federal round as part of cyfd's continuous quality improvement (cqi) process.

Reviews will include cfsr/cqi, iv‑e reviews (which can encompass the legal and placement reviews), statewide central intake (sci) reviews and other qa reviews as assigned to meet the needs of the agency. The federal compliance qa unit staff will also be trained on quality services review (qsr) and utilize that review process as needed/requested by cyfd. Reviewers will assist with analyzing trends across reviews, identify systemic issues, translate findings into actionable recommendations and assist with qa trainings.

• conduct case reviews in accordance with the federal cfsr/on‑site review instrument structure, legal reviews, placement reviews and all other qa reviews as assigned (50%).
• preparation for case reviews (20%).
• liaise with agency leadership and county staff to strategize on improvement initiatives and planning for statewide program improvement plans (20%).

the ideal candidate has strong knowledge of federal child‑welfare requirements (cfsr, pip, iv‑e), understands continuous quality improvement, and has excellent review/analytical skills. They communicate clearly, have good customer service skills, can analyze data to identify trends/improve practice and possess excellent writing skills. They demonstrate ethical standards, respect confidentiality, manage timelines well, and maintain objectivity. They are organized, reliable and represent cyfd qa with integrity.

associate degree in social work, education, counseling, psychology, sociology, criminal justice, or family services from an accredited college/university and two (2) years of any combination of experience, including working with communities on health or social service‑related matters, social work/case management experience, behavioral health, and/or health care. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling four (4) years may substitute for the required education and experience.

must possess and maintain a valid driver's license.

office setting with exposure to vdt. Extensive in‑state travel. Conduct one‑to‑one interviews with individuals receiving public assistance to validate benefits issued.

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for information on statutory requirements for this position, click the classification description link on the job advertisement.

this position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.