Estimator, Business

Position Overview:

As part of the Open Road Collision group DBA Car Crafters Collision, we pride ourselves on delivering high-quality collision repair services with exceptional customer care. Our team is dedicated to restoring vehicles to pre-accident conditions while making the repair process as smooth and stress-free as possible for our customers. We're currently seeking a motivated, detail-oriented individual to join our team as an Estimator.

• Prepare and provide accurate damage estimates using estimating software (CCC)
• Communicate effectively with customers, insurance adjusters, and repair technicians throughout the repair process
• Review and update estimates as needed to reflect supplemental damage found during repair
• Maintain up-to-date repair files and documentation
• Coordinate vehicle drop-off and pick-up, ensuring customer satisfaction
• Collaborate with the production team to ensure repair timelines are met
• Ensure all repairs follow OEM guidelines and industry best practices
• Help resolve customer concerns or disputes in a timely and professional manner

• Team-oriented culture
• I-CAR Gold Certified
• OEM Certified
• Streamlined workflow for increased earning potential
• Opportunities for professional growth and certification
• Competitive compensation and benefits (discussed upon interview)
• Commitment to safety, quality, and a positive work environment

• Minimum 2 years of experience in collision estimating or similar role
• Strong knowledge of vehicle repair procedures and insurance repair guidelines
• Proficiency with estimating software and Microsoft Office Suite
• I-CAR certification or willingness to obtain (preferred)
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills

Open Road is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic.

As part of our hiring process, Open Road participates in E-Verify to confirm the employment eligibility of all newly hired employees.