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Real-Time Workforce & Inventory Analyst
Job in
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listed on 2026-08-04
Listing for:
HCSC
Full Time
position Listed on 2026-08-04
Job specializations:
-
Business
Business Analyst
Job Description & How to Apply Below
Health Care Service Corporation (HCSC) is seeking a Workforce Management professional to review and manage real-time intraday operations across front or back office functions. You will monitor SLAs, adapt schedules, and coordinate staffing to optimize call center and back-office performance, with travel as needed.
The role emphasizes data analysis, inventory/workload balancing, and collaboration with planning, analytics, and business solutions to drive improvements in caller experience and staff
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