Customer Service Coordinator

UEI College is a leader in post‑secondary career education. Working at our employee‑owned company is more than just a great career—it’s an investment in yourself. Our mission is to drive personal and community transformation by empowering students to make a positive and enduring life change. We are consistently searching for like‑minded compassionate professionals who strive to be the best in their respective fields.

In this position you will be responsible for providing customer service to students, prospective clients, and campus visitors.

• Comply with all Federal, State, accreditation and institutional policies and procedures.
• Welcome on‑site visitors, determine the nature of their business, and announce visitors to appropriate personnel.
• Retrieve messages, voicemail and forward them to appropriate personnel.
• Answer incoming telephone calls, determine purpose of callers, and forward calls to appropriate personnel or department.
• Take and deliver messages or transfer calls to voicemail when appropriate personnel are unavailable.
• Answer general questions about the organization and provide callers with address, directions and other information.
• Monitor visitor access and issue passes when required.
• Update appointment calendars.
• Receive, sort and route mail and maintain and route publications.
• Maintain fax machines, assist users, send faxes and retrieve and route incoming faxes.
• Treat payments for services and products.
• Create and print fax cover sheets, memos, correspondence, reports and other documents when necessary.
• Perform other clerical duties as needed, such as filing, photocopying and data entry.

• High School Diploma or GED; or an equivalent combination of education and experience.
• Positive attitude at all times.
• Customer‑service oriented.
• Ability to multitask.
• Effective communication skills.
• English is the primary language used; bilingual abilities useful but not required.

• Medical, Dental, Vision, Life Insurance, Disability Coverage.
• Generously matched 401(k) plan.
• Voluntary benefits and much more.

If changing students' lives is also important to you, and you have the qualifications reflected above, we would love to hear from you!