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Patient Advocate & Liaison

Job in Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listing for: UNM HOSPITALS
Full Time position
Listed on 2026-06-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below
Position: Patient Advocate & Experience Liaison

UNM HOSPITALS in Albuquerque is seeking a Patient Advocate who will act as a liaison for patients and their families. The role requires promoting the highest quality of hospitality and patient experience. Responsibilities include resolving complaints, facilitating communication, and participating in performance improvement projects.

Eligible candidates should have a Bachelor’s Degree and at least 2 years of relevant experience, with strong skills in customer service and problem-solving being essential. Bilingual capabilities are a plus, and the position is primarily sedentary with occasional physical demands.

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