Front Desk Associate-Part Time

Position Summary

A front desk agent checks guests in and out of their hotel rooms and ensures customers have a satisfying and enjoyable stay. Their main duties include distributing room keys, verifying customers' hotel registration information, and process room payments and deposits during their stay.

Part Time Mid - 3p-11p, Part‑Time Night Audit 11p-7a Part‑Time Morning 7a-3p

• Taking, canceling, and changing room reservation requests
• Investigating and resolving customer complaints or questions
• Processing guest departures including calculating changes and receiving payments
• Answering telephone calls and relaying messages
• Maintaining an inventory of reservations, vacancies, and room assignments
• Answering inquiries about the hotel and its services through the telephone, email, or in person
• Handling wake‑up calls and a myriad of other guest requests
• Strong written and verbal communication skills
• Good time management skills and ability to multitask
• Excellent organizational skills and attention to detail
• Ability to creatively solve problems
• Maintaining a well‑groomed and professional appearance
• Flexibility to work in a fast‑paced environment
• Bi‑lingual a plus

Depending on Experience and shift schedule
* Night shift has a differential*. Typically start at $13.50 - $14.50 with raise after 90 days.

Part‑time, Full‑time

From $13.00 per hour

• Flexible schedule

• 8‑hour shift
• Day shift
• Holidays
• Night shift
• On call
• Overtime
• Weekend availability

• Customer service: 1 year (Preferred)

• Spanish (Preferred)

• Night Shift (Preferred)
• Overnight Shift (Preferred)
• Day Shift (Preferred)

In person