Greet Team Member

Greet Team Member – Full Time

Full Time, Mesa, Albuquerque, NM, US. Reports to Greet Team Manager. Status:
Non-Exempt. Requisition . Posted 7 days ago.

Are you a BEAST? As a member of our Greet team, your passion is fueled by your enthusiasm. You strive for constant improvement and work relentlessly toward goals. You are the first and last impression for Defined Fitness.

• Greet all members and guests in a professional, courteous and pleasant manner.
• Verify membership status, address questions and concerns, and respond appropriately.
• Work with the Greet Team Manager to achieve club sales goals.
• Promptly and courteously answer and/or direct all incoming calls.
• Perform periodic club walks to ensure a clean and safe facility.
• Accurately process money transactions.
• Place calls to prospective members regarding new promotions.
• Maintain a clean and well‑stocked workspace at all times.
• Communicate all club concerns and member comments to club management daily.
• Provide tours for prospective members.

• Minimum of one year experience in a customer‑service oriented position.
• Minimum of one year cash‑handling experience.
• Must be able to provide excellent internal and external customer service.
• PC literate, including Microsoft Office and related software such as CSI, Quick Books, etc.
• Must have a valid CPR/AED certification, including infant and child, within the first 45 days of employment and maintain valid certification throughout employment.
• Must be able to work weekends and evenings, as needed.

• Must be able to stand or walk for up to eight (8) hours at a time.
• Must be able to lift and carry approximately 50 pounds.
• Must be able to perform tasks such as walk, squat, bend, stoop, stand, listen, read, and write.

• Paid Time Off:
  Generous vacation and sick leave policies to promote a healthy work‑life balance.
• Complimentary Gym Membership:
  Full access to our gym facilities at no cost – valued at $640/year.
• Staff Pass Memberships:
  Full‑time employees receive 2 memberships to gift to family or friends; part‑time employees receive 1.
• Discounted Personal Training Sessions:
  Full‑time employees may enjoy a discounted rate (normally $75/session, employee pricing $25/session).
• Health Insurance:
  Comprehensive medical, dental, and vision plans.
• Life Insurance:
  Full‑time employees eligible for an Accidental Death and Dismemberment (AD&D) policy up to $10,000.
• Retirement Plan:
  Full‑time employees can enroll in a 401(k) plan.
• Sales Commission:
  Earn $20 commission on each Personal Training (PT) 3‑pack sold with no limit on the number of packs sold.
• Earnings based on performance: up to $140 for minimum expectations, up to $300 for above‑average performers, and up to $500 for top performers.

This job description in no way states or implies that these are the only duties that will be performed by the team member occupying this position. Team members will be required to follow any other job‑related instructions and to perform other job‑related duties requested by their supervisor.

Requirements represent a minimum level of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

This document does not create an employment contract, implied or otherwise, other than an “at‑will” employment relationship.