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Health IT Multi-Channel Support Specialist II
Job in
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listed on 2026-07-30
Listing for:
775 Chickasaw Strategic Pointe, LLC
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
775 Chickasaw Strategic Pointe, LLC is seeking a Contact Center Customer Support Specialist II to handle inquiries from physicians, patients, and staff across phone, email, chat, and tickets within a Health IT contact center. The role emphasizes active listening, accurate documentation, and cross‑functional collaboration to resolve issues and maintain high-quality service.
Candidates should have strong communication skills, familiarity with Windows and Office, and experience with Service Now and
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