Customer Service Representative

Customer Service Representative

Verdes Cannabis | New Mexico
Pay:
Starting at $18.00 per hour | Part-Time

Are you friendly, dependable and passionate about helping others? Verdes Cannabis is looking for Customer Service Representatives to create welcoming and informative experiences for every client who visits our dispensaries.

Our CSRs help clients find the right products, answer questions and ensure every transaction is accurate, compliant and handled with exceptional care.

• Greet every client in a cheerful and professional manner.
• Learn about clients’ needs and make thoughtful product recommendations.
• Provide accurate information about cannabis products and New Mexico cannabis regulations.
• Process sales, online orders, returns and exchanges using Leaf Logix, Bio Track and Dutchie.
• Maintain accurate client records, inventory counts and cash drawers.
• Restock products and keep the sales floor and backstock areas organized.
• Stay current on products, promotions and medicinal cannabis information.
• Work collaboratively with your team and support daily dispensary operations.

• Exceptional customer service and communication skills.
• Cash handling and inventory experience.
• Strong organization, data entry and basic math skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Dependable, motivated and comfortable taking initiative.
• Ability to remain professional during stressful situations and changing priorities.
• Cannabis or retail experience is preferred but not required.

• Must be available Monday through Sunday, including some holidays.
• Shifts may be scheduled between 8:00 am and 8:00 pm.
• Must be able to stand for 8 to 10 hours.
• Must be able to lift at least 50 pounds.
• Must be able to bend, stoop, climb and reach.
• Regular and reliable attendance is required.

At Verdes, we believe in exceeding expectations, getting better every day and taking initiative. You will join a supportive team that values integrity, clear communication and providing every client with an outstanding experience.

• Paid Time Off
• Employee Assistance Program
• 401(k) with automatic enrollment
• 25% Employee Discount
• Loyalty Program with 3% cash back toward Verdes purchases

Verdes Cannabis is proud to be an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees.