Customer Care​/ Sales Support Representative

Customer Care/ Sales Support Representative

We are seeking a motivated and empathetic Customer Care, Sales Support Representative to join our team. The ideal candidate will be a compassionate communicator who is passionate about supporting our community and our mission to enhance the quality of life through innovative health initiatives. You will be the first point of contact for our users, playing a crucial role in representing our organisation's values and providing outstanding support.

Supportive, experienced team that's got your back

Fun, positive culture that values humor, teamwork, and personal growth

Opportunities to learn, grow, and make an impact on our customers' success

Be the friendly first point of contact for customers by phone, email, and chat

Collaborate with drivers, sales reps, warehouse staff, and office teammates to get the job done right

Help new customers get set up and comfortable with our services

Follow up to ensure customer satisfaction

Troubleshoot and resolve issues with a problem-solving mindset

Stay up to date on our products and share your knowledge

Strong communication and people skills

Ability to multitask and manage time in a fast-paced environment

Proficiency with Windows, Excel, and PDF tools (and quick to learn new software)

Detail-oriented, independent, and able to keep calm under pressure—bonus points for a great sense of humor

401(k)

Dental insurance

Health insurance

On-the-job training

Paid time off

Vision insurance