Transportation Driver Job Albuquerque area,New Mexico USA,Customer Service/HelpDesk

Join a team where your growth, success, and impact are at the heart of our mission.

At Pure Health, we're not just building careers; we're nurturing lifelong journeys of professional and personal development. We're committed to taking care of our community, providing unparalleled care and making a meaningful impact like nowhere else. Be part of a team that's dedicated to making a real difference in the lives of those we serve.

Unmatched Benefits & Perks:

Tuition Reimbursement and Professional License Renewal Reimbursement
Free CEUs
401k Plan
Rewards and Recognition via Care Heroes Program (Gift Cards for Great Performance!)
Flexible Scheduling
Professional Career Growth

Join our team and grow with us!

Position Summary ALF Transportation Driver will be responsible for transporting residents in a courteous and timely manner to and from events, programs, shopping and appointments. This role will have ALF front desk responsibilities in-between scheduled appointments.

Essential Duties and Responsibilities

1. Provide safe and timely transportation of residents to various locations

2. Coordinate necessary vehicle maintenance. Vehicle related responsibilities include but are not limited to:
Performing pre and post trip inspections of assigned vehicle; maintaining cleanliness of vehicle

3. Responsible of noting and possibly resolving resident complaints. Reports more complex issues and complaints to ALF Administrator for resolution

4. Responsible for greeting and directing residents, visitors and vendors to the appropriate location

5. Maintain visitor security procedures- ensure guests and residents sign in/out, as required

6. Manage incoming and outgoing calls. Provide callers with company related information such as address, directions, fax number, website and other related information

7. Manage incoming and outgoing mail process- including sorting and distribution of resident and company mail

8. May be required to assist with clerical duties such as faxing, filing, etc.

9. Uses appropriate resources to ensure immediate work area, ALF lobby and public restrooms are clean, organized and presentable, at all times

10. Provides shopping and errands for residents and Facility, as requested

Knowledge,

Skills and Abilities

1. Ability to communicate positively and effectively with internal and external customers at all levels of the organization

2. Strong computer and Microsoft Application skills. Must have an ability to learn new systems

3. Ability to work with a culturally diverse customer and team member population

4. Must have positive communication skills and demonstrated adequate maturity and patience

5. Proficient in the English language. Excellent communication (verbal and written), customer service and interpersonal skills

6. Must have excellent organizational skills with attention to detail

7. Must be able to successfully prioritize workload, demonstrate initiative, and analyze situations to make sound decisions

8. Ability to maintain a calm, professional demeanor under pressure

9. Must be observant, show initiative and take action on observed needs

10. Must maintain first impression perfection at all times

11. Self-directing with the ability to work with minimal direct supervision

12. Flexibility in responding courteously to immediate needs of internal and external customers and callers; ability to establish priorities and maintain productivity despite numerous interruptions

13. Ability to organize, efficiently document and routinely update information; ability to apply procedures to work problems and situations

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