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Airport Leader: Frontline Coach & Ops

Job in Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listing for: American Airlines
Full Time position
Listed on 2026-09-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Airport Operations & Services
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Airport Experience Leader: Frontline Coach & Ops

American Airlines at Albuquerque International Sunport (ABQ) seeks a Customer Service Manager for Airport Customer Experience. Lead front-line teams to deliver a safe, reliable operation with elevated customer service. You will coach staff, ensure regulatory compliance, and foster a respectful, inclusive culture across shifts.

Ideal candidates bring airline customer service experience and the ability to manage operations during weekends and holidays. Requisition .

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