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Customer Experience & Call Center Supervisor

Job in Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listing for: PNM
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 73000 - 121000 USD Yearly USD 73000.00 121000.00 YEAR
Job Description & How to Apply Below

PNM is seeking a Customer Service Supervisor to lead call center operations, billing, and customer interactions in a fast-paced department. The role involves guiding teams, ensuring service standards, and managing budgeted resources to meet targets.

The position requires a Bachelor's degree in business/management/finance with 1–3 years of related experience, and may include credit checks given the financial nature of duties.

This posting is for the Customer Experience & Call Center Supervisor role at PNM, based in Albuquerque, NM, United States.

We are looking to fill the Customer Experience & Call Center Supervisor position at PNM in Albuquerque, NM, United States.

The Customer Experience & Call Center Supervisor role at PNM is now open for applications in Albuquerque, NM, United States.

Join us at PNM as our next Customer Experience & Call Center Supervisor in Albuquerque, NM, United States.

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