Customer Service & Process Improvement Analyst
Listed on 2026-10-06
-
Customer Service/HelpDesk
-
Business
Public Service Company of New Mexico (PNM) is seeking a Customer Service Performance Analyst to support the assessment, development and improvement of Marketing and Customer Service processes. The role acts as a liaison to articulate business requirements and reports on best practices relevant to the department.
The analyst helps identify metrics for continuous improvement, conducts root-cause analyses and supports action plans aligned with strategic objectives in a collaborative environment.
Are you ready to take on the Customer Service Performance & Process Improvement Analyst role at Public Service Company of New Mexico (PNM)?
We are seeking a motivated Customer Service Performance & Process Improvement Analyst to join Public Service Company of New Mexico (PNM) in Albuquerque, NM, United States.
Consider building your career as a Customer Service Performance & Process Improvement Analyst at Public Service Company of New Mexico (PNM).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).