Student Success Navigator

Compensation

Hourly

The Student Recruitment Specialist is responsible for developing and implementing strategies to attract and enroll prospective students to educational institutions. The Specialist works under the guidance of the Student Recruitment Manager to facilitate recruitment endeavors aimed at engaging a diverse array of prospective students.

• Assists and maintains communication with prospective students throughout the admissions application and onboarding process.
• Answers questions and conducts presentations for programs offered at the College utilizing customer service experience learned in any industry.
• Promotes activities to enhance student enrollment and identifies, coordinates, and schedules on‑ and off‑campus recruitment.
• Establishes and maintains relationships with staff and faculty to compile and disseminate current College information for recruitment and orientation purposes.
• Works closely with prospective students, parents, secondary and postsecondary schools, and community organizations to build, maintain, and grow professional relationships.
• Responds to requests for information, conducts presentations, and performs data entry and retrieval working with the general public.
• Maintains internal records and reports, including student recruitment and outreach activities among other required monthly reports.
• Assists with organizing and conducting New Student Orientation presentations, developing new orientations, and making updates or improvements for existing orientations.
• Works with the online platform that houses online orientations.
• Performs self‑assessment and related research for recruitment, outreach, and sales‑related efforts.
• Attends and supports various on‑ and off‑campus events, including conducting campus tours.
• presents written and oral presentations and other content to diverse groups, including potential students, employers, industry leaders, and community stakeholders.
• Represents CNM and programs at public events, sometimes working outside the department's regular hours.
• Participates on committees and performs other duties as assigned.

• Associate's degree AND two (2) years related experience.
• OR three to four (3–4) terms of directly related experience as a Student Ambassador within the Enrollment Management Student Success (EMSS) division.
• Preference for bilingual in Spanish and English.

Monday–Thursday 9:00am–6:00pm;
Friday 8:00am–5:00pm

As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.

• Health, Dental and Vision Insurance
• Life Insurance
• Long‑Term Disability
• Flexible Spending Accounts (FSA)
• Dependent Care Reimbursement
• Employee Assistance Program
• Retirement Plans and Savings
• Generous Paid Time Off
• Paid Holidays
• Educational Benefits, including tuition waivers and reimbursement
• Professional Development Opportunities