Student Services Coordinator

Job Details

Job Location:

New Mexico Albuquerque
UEI Institute - Albuquerque, NM 87105
Salary Range: $15.00 - $22.00 Hourly
Job Category:
Instructors & Education

UEI College is a leader in post-secondary career education. Working at our employee-owned company is more than just a great career – it’s an investment in yourself. Our mission is to drive personal and community transformation by empowering students to make a positive and enduring life change. We are consistently searching for like-minded compassionate professionals who strive to be the best in their respective fields.

Our top candidates share our commitment to helping students build the skills to create a future of which they can be proud.

The Student Services Coordinator is responsible for three major components of a successful student academic experience: ensuring students’ regular program attendance, facilitating students’ successful completion of the program, and helping students with identifying community, learning, and other resources to assist with inside and outside school needs.

• Comply with applicable federal and state laws and regulations, accreditor standards, and institutional policies and procedures.
• Assist the Associate Director of Student Affairs with implementing the first hour first call retention strategy to increase lab attendance.
• Assist the Associate Director of Student Affairs with preparation, facilitation, and execution of College Prep Day, Start Day, and 14‑day new student retention.
• Weekly monitor first module success rate.
• Create, organize, and schedule the student activity calendar, including:
  • College Prep Day
  • Start Day/Gateway to Success
  • Student appreciation day, student awards ceremony, student cross‑over ceremony, etc.
• As applicable, work closely with the ECPP vendor’s facilitator/proctor to follow up on ECPP students’ attendance and participation in the adult education and vocational programs.
• Facilitate and coordinate students’ access to on‑campus tutoring and other learning resources.
• Create and update a student resource database with information on community resources for housing, child care, transportation, healthcare, etc.
• Create, facilitate, and monitor a campus community‑moderated classifieds and forum boards for students to exchange information regarding resources offered and resources needed (e.g., carpooling, childcare exchange).
• Other duties as assigned.

The Student Services Coordinator’s performance is measured by the colleague meeting attendance, retention, and other metrics related to students’ education outcomes.

• Teaching, advising, coaching, counseling, or related experience.
• High school diploma required; some college preferred.
• Excellent interpersonal skills.
• Excellent communication skills, oral and written.
• Excellent problem‑resolution skills.
• Resourceful and innovative in finding useful information.
• Above‑average user skills in information technology and social media (e.g., student database, social media, online educational resources).
• Ability to work with a diverse group of colleagues and students.
• Strong team player.

See Essential Skills and Experience.