Student Success Coordinator

Description

Aveda Institute New Mexico is looking for a highly organized, relationship-driven professional to join our team as a

Student Success Coordinator.

This is a student-facing role for someone who enjoys helping people move forward, solving problems, building

relationships, and creating structure around important milestones.

The Student Success Coordinator supports students throughout their entire educational journey-from orientation and

onboarding through attendance support, student success planning, career preparation, externships, graduation, and entry into the professional beauty and wellness industry.

This person works closely with Admissions, Education, Financial Aid, the Registrar/Business Office, school leadership,

and industry partners to help students stay engaged, understand expectations, access the right resources, and

successfully progress toward graduation and employment.

• Lead and coordinate new student orientations.
• Help new students transition smoothly from Admissions into active enrollment.
• Build strong relationships with students and serve as a visible, approachable resource throughout the school.
• Conduct student success and attendance intervention meetings.
• Develop and monitor Student Improvement Plans when students need additional structure or support.
• Proactively follow up with students who may be struggling with attendance, engagement, or other barriers.
• Help students understand school expectations, available resources, and next steps.
• Facilitate the student accommodation process and help coordinate approved accommodations.
• Maintain working knowledge of Title IX and recognize when concerns require referral or escalation.
• Help students develop career goals and prepare for employment.
• Assist with resumes, portfolios, interview preparation, professional communication, and job-search strategies.
• Coordinate externship opportunities and maintain relationships with salons, spas, and other industry partners.
• Support students as they move toward graduation and entry into the professional workforce.
• Maintain accurate and timely student documentation.
• Work collaboratively across departments to help create a strong and consistent student experience.

The ideal candidate is someone who is:

• The ideal candidate is someone who is:
• Highly organized and dependable.
• Proactive and comfortable taking ownership of responsibilities.
• Warm, approachable, and confident working with students.
• Able to balance empathy with accountability.
• Comfortable having difficult or sensitive conversations.
• Strong at follow-through.
• Comfortable leading orientations, workshops, and group presentations.
• A clear and professional communicator.
• Detail-oriented and consistent with documentation.
• Comfortable handling confidential information.
• Able to recognize when a situation should be handled personally and when it needs to be escalated.
• Collaborative and comfortable working across multiple departments.
• Able to manage competing priorities and frequent interruptions.
• Interested in helping students develop both personally and professionally.
• Self-directed and able to work without constant supervision.

We welcome candidates with experience in areas such as:

• Student services
• Higher education
• Career or technical education
• Admissions
• Academic advising
• Career services
• Workforce development
• Case management
• Recruiting
• Human services
• Training and development
• Hospitality or high-touch customer service
• Community programs

Experience in the beauty or wellness industry is helpful, but it is not required.

The strongest candidate will bring excellent organization, judgment, communication, follow-through, and relationship-building skills—and be willing to learn the industry.

Our…