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Gen System Operator

Job in Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listing for: PNM Resources
Full Time position
Listed on 2026-02-16
Job specializations:
  • Engineering
    Electrical Engineering
Salary/Wage Range or Industry Benchmark: 56217 - 74487 USD Yearly USD 56217.00 74487.00 YEAR
Job Description & How to Apply Below
Position: Next Gen System Operator

POSTING DEADLINE

This position is posted until filled.

DEPARTMENT

Department:
System Operations

JOB DESCRIPTION Next Gen System Operator

Salary Grade: G09
Minimum Midpoint Maximum
$56,217- $74,487- $92,758

The following statements are intended to describe the general nature and level of work being performed.

They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills.

This position is covered by NERC CIP cyber security standards. Prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a Personnel Risk Assessment, which includes identity verification and a criminal background check. Prior to being granted unescorted access to cyber secure areas, the candidate must attend cyber security training. Annual cyber security training is also required.

SUMMARY:

Under frequent and detailed direction, operates and maintains reliability, balancing, energy imbalance market and electrical transmission systems. Supports senior Operators in reporting, maintenance, data logging, interchanges, and compliance.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Monitor System Performance:
    Use specialized equipment and controls to monitor balance, interchange, market participation, electrical transmission systems, including voltage, current, and frequency.
  • Assist in Operation & Maintenance:
    Operation of balance, interchange, market participation, transmission lines, substations, and related facilities to ensure stable and efficient power transmission.
  • Troubleshoot & Resolve Issues:
    Assist in identifying and resolving issues related to balancing, reliability, interchange, market participation and transmission system performance, under the guidance of senior operators.
  • Adhere to Safety Standards:
    Maintain safety guidelines, protocols, and procedures to ensure personal and team safety while working in high-risk environments.
  • Data Logging & Reporting:
    Maintain accurate logs of system performance, incidents, and maintenance activities, advises co-workers and management of normal and abnormal system conditions, and reporting any irregularities to senior staff.
  • Emergency Response:
    Assist in responding to outages, disturbances, and other emergencies in the Bulk Electric System as needed to include basic emergency procedures.
COMPETENCIES
  • Develops, maintains, and increases knowledge of the Company’s generation and transmission system, electrical theory, and associated operating procedures and guidelines.
  • Shows a strong desire for additional intensive training and progresses towards System Operator training within the first two years of employment.
  • Strong sense of ambition, motivation, and confidence.
  • Ability to work in a stressful and fast-paced environment.
  • Ability to make sound judgments and crucial decisions in short amounts of time.
  • Ability to understand and assimilate complex technical information.
  • Ability to build and maintain relationships with teammates and external utility contacts.
  • Ability to work with little supervision and only general guidelines at times.
QUALIFICATIONS

MINIMUM EDUCATION AND/OR

EXPERIENCE:

A high school diploma or GED with college coursework demonstrating proficiency in math and electrical theory, and/or 1 to three years of relevant previous work experience showcasing basic electrical utility knowledge, process operations, mechanical or industrial experience, or a comparable combination of education and experience.

CERTIFICATES, LICENSES REGISTRATIONS:

Must obtain North American Electric Reliability Corporation System Operator Certification within six to nine months of employment and prior to independently performing the transmission, reliability, balancing and EIM functions. Failure to obtain North American Electric Reliability Corporation certification may result in disciplinary action, up to and including termination.

COMMUNICATION

SKILLS:

Ability to read and comprehend complex instructions, correspondence, and memos.

Strong oral and written communication skills and with tested and audited mastery of three-part communication.

MATHEMATICAL

SKILLS:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,…

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