Product Engineer
Listed on 2026-08-27
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Engineering
Sales Engineer, Technical Support, Systems Engineer, Product Engineer -
IT/Tech
Sales Engineer, Technical Support, Systems Engineer, Product Engineer
Albuquerque, United States | Posted on 08/18/2026
IDEAS-TEK provides innovative and cost-effective electronic and embedded solutions for mission-critical systems with a focus on rapidly growing space market. Our team is working to enable the next generation of high-reliability space platforms. Our emphasis is on:
High-performance computing | Embedded & Electronic systems | Digital microelectronics | Sensing systemsOur technology is being deployed aboard satellites, constellations, and the International Space Station. Recognized the last six years by New Mexico Technology Flying 40 as one of the fastest growing companies in New Mexico and becoming a significant player in the emergent and exciting space industry.
About the RoleWe are seeking a technically strong, customer-focused, and highly motivated Product Engineer to manage and support the company's growing portfolio of advanced technology products for the aerospace, space, and defense industries. The Product Engineer will serve as a key technical interface between IDEAS-TEK's engineering teams, customers, and business development activities. This individual will develop a deep understanding of the company's products and their applications and will be responsible for communicating product capabilities through technical documentation, demonstrations, presentations, trade shows, customer meetings, and responses to technical inquiries.
This position requires a combination of strong engineering fundamentals, excellent communication skills, and the ability to translate complex technical concepts into clear information for customers and other stakeholders.
Product Engineering and Technical support- Develop and maintain a comprehensive technical understanding of IDEAS-TEK products, technologies, capabilities, and applications.
- Serve as a technical subject matter resource for the company’s product portfolio.
- Work closely with engineering teams to understand product architecture, functionality, interfaces, specifications, performance, limitations, and planned enhancements.
- Support products throughout their lifecycle, from product introduction and customer evaluation through deployment and ongoing support.
- Assist engineering and management with defining product requirements and identifying improvements based on customer and market feedback.
- Coordinate with engineering teams to ensure product information and specifications remain accurate and current.
- Support product testing, evaluation, configuration, and troubleshooting as required.
- Assist customers with product integration questions and communicate technical issues to the appropriate engineering teams.
- Maintain familiarity with competing technologies and emerging developments relevant to the company’s products.
- Create, maintain, and improve technical documentation for IDEAS-TEK products.
- Develop product data sheets, specifications, user guides, application notes, technical manuals, integration guides, and other customer-facing documentation.
- Work with engineering teams to convert complex engineering information into accurate, understandable, and professionally presented technical material.
- Maintain product specifications, configuration information, revision histories, and supporting documentation.
- Develop technical diagrams, block diagrams, system descriptions, and other materials needed to communicate product capabilities.
- Ensure customer-facing technical information is accurate, consistent, and appropriately controlled.
- Support the preparation of technical content for proposals, Requests for Information (RFIs), Requests for Proposals (RFPs), and other customer requests.
- Plan, prepare, and conduct technical demonstrations of IDEAS-TEK products.
- Develop demonstration configurations and support materials that effectively communicate product capabilities and customer benefits.
- Represent IDEAS-TEK as a technical resource during customer meetings, presentations, demonstrations, and technical discussions.
- Respond to customer requests for technical product information in coordination with engineering and company leadership.
- Participate in technical discussions with customers to understand their requirements, applications, system architectures, and integration needs.
- Translate customer requirements into actionable technical information for internal engineering teams.
- Assist customers in identifying appropriate IDEAS-TEK products and configurations for their applications.
- Provide technical follow-up after customer meetings, demonstrations, and product inquiries.
- Build and maintain strong technical relationships with customers and industry partners.
- Represent IDEAS-TEK at aerospace, space, defense, and technology trade shows, conferences, exhibitions, and customer events.
- Demonstrate company products and explain their technical capabilities to prospective customers, partners, and other industry representatives.
- Prepare products, demonstration…
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