Sportsbook Manager Job Albuquerque area,New Mexico USA,Entertainment & Gaming

Position Summary

Under the direction of the GM of Casino Operations supervise, administer and coordinate all Sports book operations.

Essential Duties and Responsibilities

Manages the sports book daily activities.

Assists the General Manager of Gaming Operations in the oversight of sports betting and ensures compliance with federal and state gaming regulations.

Performs mathematical operations quickly and accurately within the application of odds-making and line movement.

Assists the General Manager of Gaming Operations with the completion of casino paperwork and correspondence.

Manages, monitors, and tutors supervisory staff and ticket writers as they write and pay tickets.

Assists the department director in accomplishing staff results by training Team Members; communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining Team Members; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.

Ensures the department has all the needed supplies for day-to-day operations.

Acts independently to resolve Guest/Team Member issues, exercising good fiscal and business judgment.

Performs other duties as assigned.

Additional Responsibilities Key Performance Indicators

This position has Key Performance Indicators (KPI’s) identified as a measurement of success. KPI’s will be shared with all team members who work in this job title and feedback will be provided regarding the successful completion of the KPI’s as part of the performance review process.

Knowledge, Skills, and Abilities

Must be able to speak, read, write and understand English.

Ability to manage, coordinate, direct, and assign work.

Ability to work independently and exercise good judgment in handling a variety of situations.

Excellent Guest service skills.

Excellent verbal and written communication skills.

Ability to respond calmly when handling guests needs.

Ability to develop and implement policies and procedures.

Ability to assist in administering a departmental budget.

Comprehensive understanding of odds-making and sports betting practices and procedures.

Knowledge of Casino operations, Tribal, federal and state reporting requirements.

Qualifications

Education and Experience License/Certifications/Registrations

Must be able to obtain and maintain the required STGC Gaming License

Will require a pre-employment and random drug screening.

Physical Requirements/Working Conditions

The following selected physical activities are required to perform the essential functions of this position

Balancing

Maintaining body equilibrium to prevent falling and walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.

Climbing

Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.

Crawling

Moving about on hands and knees or hands and feet.

Crouching

Bending the body downward and forward by bending leg and spine.

Feeling

Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.

Grasping

Applying pressure to an object with the fingers and palm.

Hearing

Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.

Kneeling

Bending legs at knee to come to a rest on knee or knees.

Lifting

Raising objects from a lower to a higher…