ES Workday Lead

Job Title:

Senior Consultant Workday Adaptive Workforce Planning (Support Optimization)

Job Summary:

The Senior Consultant for Workday Adaptive Planning Support will be the primary functional and technical resource responsible for the post-implementation health, maintenance, and continuous optimization of the client’s Workday Adaptive Planning environment. This role focuses heavily on providing advanced user support, managing system changes, optimizing models for performance, and ensuring the accuracy of workforce data.

• System Maintenance Support (Level 23)
  • Serve as the advanced point of contact for day‑to‑day functional and technical support issues related to Workday Adaptive Planning (including workforce models).
  • Troubleshoot and resolve complex issues related to model calculations, formulas, report generation, data integrity, and integration failures.
  • Manage user security, permissions, and access controls within the Adaptive environment.
  • Maintain and update system documentation (e.g., standard operating procedures, support guides) and the knowledge base for end users.
• Optimization:
  Continuous Improvement
  • Conduct regular performance reviews of existing planning models (especially Workforce Planning) to identify and implement optimization opportunities.
  • Design and configure enhancements, minor model changes, new reports, and dashboards based on evolving business needs (e.g., new forecasting requirements, organizational changes).
  • Collaborate with the HR team to refine existing budgeting, forecasting, and headcount planning processes within the platform.
  • Manage the biannual Workday Adaptive Planning release cycle, including testing new features and managing deployment.
• Data Management:
  Integration
  • Monitor and manage data integrations between Workday Adaptive Planning and source systems (e.g., ERP, Workday HCM) to ensure timely and accurate data flow.
  • Investigate and remediate integration issues and data quality problems.

• Workday
• Workday Analytics
• Workday Asset Management
• Workday BIRT
• Workday Custom Report
• Workday Finance Business Assets
• Workday Finance Customer Accounts
• Workday Finance Customer Contract
• Workday Finance Expenses
• Workday Finance GL
• Workday Finance Integration
• Workday Finance Procurement
• Workday Finance Project
• Workday Finance Project Billing
• Workday Financial Audit - Internal Control