Member Consultant

Member Consultant# Member Consultant Hot Job Albuquerque, NM 87109## Overview Position Type Full Time Job Shift Day Education  Level High School Degree or Equivalent Category Banking ## Description
** Member Consultant
**** NE Heights area of Albuquerque, New Mexico**--
- ** Compensation and Benefits
*** Starting hourly rate ranges from $20.00 to $25.00, depending on years of applicable experience.
* Incentive pay on top of your base hourly wage – earn more when you help members find the right financial products for their needs.
* Comprehensive Medical, Dental, and Vision Insurance
* Company Paid Pension Plan
* 401(k) with Employer Match
* Paid Short-Term Disability, Life Insurance, and AD&D
* Holiday Pay, Vacation, Birthday, Floating Holiday time & Sick Leave
* Tuition Reimbursement for Professional Development
* Exciting Opportunities for Career Advancement--
- ** Description
* * As a Member Consultant at Sandia Area, you are the face of our branch – the person our members turn to for trusted financial guidance and everyday banking needs. This full-time, onsite role blends relationship building with hands-on financial expertise, giving you the opportunity to make a real difference in members financial lives while growing your own career in a supportive, community focused credit union.

** Responsibilities include, but are not limited to:**
* ** Consultative Service:
** Build member relationships, open accounts, and guide members through loan applications.
* ** Transaction Accuracy:
** Securely handle cash, process financial transactions, and balance drawers flawlessly.
* ** Member Advocacy:
** Proactively identify financial needs to meet or exceed individual and branch performance goals.
* ** Branch Agility:
** Adapt to changing branch needs, assisting with opening, closing, and routine operations.
* ** Regulatory Compliance:
** Adhere strictly to credit union policies, financial laws, BSA, and OFAC regulations.## Qualifications--
- ** Required Knowledge, Skills, and Abilities
*** Strong interpersonal and member service skills to cultivate meaningful relationships and deliver exceptional member experiences.
* Ability to explain and recommend financial products using a consultative, member-first approach that prioritizes financial well-being.
* Adept at learning and utilizing new banking technologies, systems, and processes to enhance service delivery and operational efficiency.
* Ability to analyze financial information, interpret credit reports, and provide appropriate banking recommendations tailored to member needs.
* Proficiency in executing financial transactions with a high degree of accuracy, integrity, and attention to detail.
* Strong analytical and problem-solving skills to effectively resolve member concerns and overcome operational challenges.
* Must be able to transition from station to station as needed to serve members.

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- ** Education and Experience Requirement
*** High School Diploma or GED required
* Minimum of one year of customer service, financial services, or sales experience, preferably within a credit union or banking environment.
** Ready to make a difference?
** Apply today and join a team that’s committed to helping members in the Albuquerque community achieve their financial goals.
**(Use the "Apply for this Job" box below)./careers
** Sandia Area Federal Credit Union (SAFCU) is an Equal Opportunity Employer.
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