Financial Services Representative

World Finance, winner of the Top Workplaces USA award for five years in a row and a two‑time winner of Newsweek’s Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We’re an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you’re the face of World Finance – empathizing, empowering, and engaging with our customers.

Hourly Pay:
Starting at $15

• Guide customers toward upward credit mobility through good financial choices.
• Provide top‑tier customer service, assisting customers with questions, concerns, and products.
• Process and prepare loan applications.
• Take and process payments.
• Prepare loan documents and execute loan closing on current renewal loans.
• Balance assigned cash drawer daily.
• Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
• Maintain strong customer relationships and build community within your branch.

• Call approved and unmade applications to close loans daily.
• Help build tax clientele and provide tax services.
• Send complete and accurate credit denial letters within 30 days from the date of application.
• Pay branch expenses as instructed by Branch Manager.

• Must be able to demonstrate self‑confidence and organizational skills.
• A history of choosing kindness, showing compassion, and helping others.
• The willingness to seek quality‑driven solutions and embrace new ideas.
• Absolute team player – pitching in when needed and accepting help, too.
• Basic computer skills.
• A valid driver’s license and reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.

We hire from within: at World Finance, 80% of Financial Services Reps are promoted to management each year. 75% of Worldwide’s Operations Executives started in a similar role.

Employees receive a paid volunteer hour stipend each year. Health, dental, vision, and life insurance are available to full‑time team members starting 30 days after hire. Paid holidays, vacation time, and a 401(k) plan with company match are provided. The company promotes a strong community and a sense of belonging.

Employees are encouraged to maintain a balanced life; the company respects time outside of work.

• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasional lifting up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast‑paced, high‑demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.

Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. This job description is not intended to include a comprehensive list of activities, duties, or responsibilities. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice.

World Acceptance Corporation provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.