Chief Risk Officer

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Full-time Regular Management Emerald, Albuquerque, NM, US

Department:Senior Management

Reports To: Chief Executive Officer

FLSA Status:Exempt

Grade:15

The Chief Risk Officer plans and directs the development, implementation, and oversight of enterprise risk management and loss prevention programs that provide maximum protection of the Credit Union’s assets, operations, members, employees, and reputation. Provides executive leadership in identifying, assessing, monitoring, and mitigating risks across the organization while ensuring alignment with strategic objectives and regulatory expectations. The CRO is responsible for coordinating the Credit Union’s overall risk management framework, including regulatory compliance, fraud risk management, legal risk, operational risk, vendor risk management, security risk management, internal controls, audit remediation, and regulatory examination preparedness.

• Leads the Credit Union’s enterprise risk management programs, including the development of risk assessments, policies, procedures, controls, and reporting mechanisms designed to identify and mitigate operational, financial, regulatory, and reputational risks.
• Provides oversight of the Credit Union’s compliance and regulatory programs, ensuring adherence with applicable federal and state laws, regulations, and regulatory guidance. Partners with department leaders to evaluate regulatory impacts, strengthen processes, and ensure compliance requirements are incorporated into daily operations.
• Leads and oversees the Credit Union’s BSA/AML/OFAC compliance programs, including development of risk assessments, policies, procedures, monitoring processes, and reporting requirements. Ensures programs remain effective and aligned with regulatory expectations.
• Provides executive oversight of fraud prevention, detection, investigation, and mitigation strategies. Oversees fraud risk management activities including, but not limited to, debit card fraud, ACH fraud, wire fraud, check fraud, account takeover, transaction monitoring, and emerging fraud trends.
• Provides oversight and coordination related to legal matters, claims, lawsuits, and outside legal counsel relationships. Ensures legal risks are appropriately identified, communicated, and managed in partnership with executive leadership and applicable departments.
• Directs risk management procedures and standards; develops risk analysis reports; establishes monitoring practices; and ensures management processes are in place to identify, assess, and mitigate risks across the Credit Union.
• Provides oversight of lending and account opening quality control reviews to ensure compliance with policies, procedures, applicable regulations, and organizational standards. Reviews processes, identifies control weaknesses, and recommends improvements.
• Provides oversight for loan documentation and new account documentation requirements, including regulatory forms, disclosures, and forms maintained within Loan Liner and related systems to ensure accuracy, compliance, and appropriate risk controls.
• Coordinates responses and corrective action plans related to internal audit findings, external audit findings, NCUA examinations, Financial Institutions Division (FID) reviews, and other regulatory assessments. Ensures findings are appropriately assigned, tracked, and remediated timely.
• Partners with Executive Leadership to ensure appropriate security controls, risk assessments, incident response processes, and regulatory expectations are addressed.
• Provides oversight of the Credit Union’s…