Part-Time Image Processor

Description

Part-Time Image Processor | 16 Hours/week | Back Office | No Sales

CU Anytime LLC / CU ATM Services is a small financial services company with fewer than 40 employees, centrally located in Albuquerque. We provide back-office ATM and financial processing services, including image deposit processing and ATM management, to our owner credit unions.

We’re looking for a dependable, detail-oriented person who enjoys accurate, deadline-driven work and providing excellent customer service. The ideal candidate has previous teller, proof, check-processing, remote deposit capture, or other financial institution experience and is comfortable processing a high volume of check and deposit transactions. Strong computer skills, accuracy, reliability, and the ability to learn multiple banking systems are important for success in this role.

This is a great fit for someone seeking a consistent part-time schedule in a professional, back-office environment with no sales requirements.

Regular

Schedule:

16 hours per week – Mondays and Fridays, 7:00 a.m. – 4:00 p.m.

Additional Scheduling Requirements: Because deposit processing must be completed following Monday holidays,
availability to work Tuesdays following company-observed Monday holidays is required. Flexibility to occasionally work additional weekdays to provide coverage when other team members are on PTO is preferred.

Position Summary

The Part-Time Check Image Teller processes check image deposits, facilitates video teller transactions, balances transactions, and manages exceptions and returned items. The position requires strong attention to detail, accuracy, customer service skills, and the ability to consistently meet daily processing deadlines.

Duties and Responsibilities

• Review image transactions for negotiability and accuracy while meeting daily processing deadlines.
• Conduct video teller transactions, including deposits, withdrawals, transfers, and loan payments on behalf of credit unions.
• Follow specific processing guidelines for credit union and member transactions.
• Verify the negotiability of physical and image-based checks.
• Accurately key, reconcile, and balance ATM image deposits within processing systems.
• Process returned items, adjustments, and cash deposits as needed.
• Perform clerical duties, including managing check inventories, responding to credit union calls and emails, tracking transactions for billing, and organizing end-of-day documentation.
• Provide professional and courteous customer service to credit unions, their members, and image service customers.
• Work closely with the Lead Image Processor to ensure daily workflow is completed efficiently and deadlines are met.
• Communicate promptly with the Image Processing Supervisor and Lead Image Processor regarding issues, unusual transactions, or potential deadline concerns.
• Maintain strict attention to detail and follow established security and confidentiality procedures.
• Provide occasional front desk coverage during the receptionist’s absence, including answering phones and following facility security procedures.
• Perform additional duties as assigned by management.

Requirements

• High school diploma or equivalent.
• At least 2 years of office of financial institution experience, or equivalent relevant experience.
• Previous teller, proof, check-processing, or remote deposit capture experience is highly desirable.
• Strong attention to detail and commitment to accuracy.
• Dependable and able to consistently meet daily deadlines.
• Strong customer service and verbal communication skills.
• Comfortable learning and working in multiple banking and technology systems.
• Basic computer skills and proficiency with standard office equipment.
• Ability to multitask, problem-solve, and adapt to new technology.
• Professional and courteous when interacting with credit union staff and members, including through video teller systems.
• Required availability to work Tuesdays following company-observed Monday holidays.
• Flexibility to occasionally work additional weekdays to provide PTO coverage is preferred.

Important Notes

Employment is contingent upon successful completion of required background and credit checks.