Background Intake Officer , PERM, in Albuquerque, NM

Business Unit: 21800

Background Intake Officer #, Full time PERM, in Albuquerque, NM

# of Positions: 1

Opening Date: 02-16-2026
- Close Date: 03-02-2026

Target Pay Range/Rate: $24.998 hourly or $51,996 annually

Under general supervision of the Pretrial Services Supervisor and/or Pretrial Services Lead Worker, this position will work within the AOC Background Investigation and Public Safety Assessment Unit in Albuquerque, NM. This is a centralized unit developed to provide critical background investigation reports and outcomes of the Public Safety Assessment to courts statewide. The role will receive and respond to correspondence from detention centers and courts throughout the state;

update various daily logs used to track work progress and performance; initiate cases in Odyssey and perform NCIC criminal history checks. The position may conduct screenings on criminal backgrounds of individuals arrested statewide and charged with criminal offenses and being considered for early delegated release. A shift differential of $3 per hour will be paid for all hours worked between 6 p.m. and 7 a.m. The employee may be required to work evenings, weekends, holidays, and when the AOC and/or courts are closed due to inclement weather.

Other duties as assigned. The ideal candidate has enthusiasm, is detail oriented and is a team player.

• The Background Intake Officer is responsible for completing a full background investigation report using state and federal criminal justice databases.
• Access national criminal history using the NCIC database following all federal and state protocols.
• Communicates with local jails and courts as needed.
• Participates and provides input during meetings with court staff and others.
• Determines and verifies actual identities of offenders in court or in custody.
• Compiles and reports statistical data.
• Participates and attends conferences, training and community outreach or educational programs related to court programs.
• May contact and interview victims and make recommendations for release.
• May document all interactions with offenders in the case management system and maintain current case files.
• May prepare accurate written reports including detailed chronological criminal history, conditions of release, treatment referrals and future recommendations.
• May attend court proceedings as necessary and present information to the court.
• May be responsible for interviewing offenders to obtain and verify necessary background information to conduct a thorough criminal history background investigation.
• May provide detailed reports to the court including recommendations for release and referrals to community treatment providers.
• May complete the Public Safety Assessment (PSA) using criminal history and departmental policy providing release recommendations to judges.
• May speak with defendants who are in custody to register for court date reminder system, identity defendants for early release, provide defendants court date information, and gather general information.
• May assess the offender’s threat level to self and others.
• May complete detailed offender behavioral profiles by contacting references and verifying information provided by offenders regarding employment, home, work, and school status.
• Other duties as assigned.

• Competencies/
  
  Qualifications:
  
  Knowledge of the conditions of release for defendants in custody, third‑party releases, community safety concerns, recidivism, safety, security, confidentiality practices, criminal behavior patterns, investigative techniques, interviewing procedures, New Mexico law, civil and criminal procedure, sentencing guidelines, court rules, policies, operations, misdemeanor and felony arraignment proceedings, bail and bond processes, court supervision programs, case management, legal terminology, substance abuse and mental health counseling, drug screening methods, mediation techniques, conflict resolution, NCIC procedures, HIPAA.
• Education:
  
  Bachelor’s Degree in Criminal Justice, Social Sciences, Counseling, or a directly related field from an accredited college or university. Education substitution:
  Four (4) years of directly related or relevant…