Quality Coordinator

Overview

New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives. Our mission at NMDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work. We are specifically seeking a candidate to join as Quality Coordinator. The Quality Coordinator oversees the assembly, review and maintenance of organ donor records to maintain integrity, compliance and security of donor information.

This role ensures internal and external reporting is completed in a timely manner to meet compliance requirements to state, regulatory and accrediting agencies.

Associate’s degree or equivalent. Bachelor’s degree in related healthcare preferred.

1 year prior medical records or medical related job experience

Working knowledge of computers and basic data entry skills required.

• Responsible for obtaining and reviewing all culture results and assists in reporting of culture results. Differentiates between potential infections or culture contamination. Reports results within 24 hours to appropriate transplant centers and governing bodies.
• Responsible for obtaining, reviewing and reporting autopsy results for both organ donors. Ability to review the results to assess for cause of death and incidental findings necessary to report to recipient transplant centers.
• Responsible for notifying all transplant centers and other applicable agencies when there is a reportable finding in the autopsy.
• Responsible for obtaining autopsy results for tissue donors and providing to the Quality Assurance Team for dissemination to processors.
• Obtains recipient follow up for all donor cases from appropriate transplant centers.
• Responsible for working with Exam Works to provide timely organ/donor reimbursement to hospitals. Works closely with the Clinical Review Coordinator to accurately send redacted donor records to the contact at Exam Works.
• Monitors status of required UNET Data Reporting – Deceased Donor Record (DDR), Donor Disposition, PTRs, etc.
• May assist Clinical Review Coordinator with elements of organ donor chart review.
• If applicable, provides seven day a week coverage for reportable events such as culture results, autopsies, etc.
• Ability to recognize confirmed reportable diseases required to report to applicable state agencies.
• Schedules and provides monthly agenda for Quality Department meeting and completes minutes.
• Responsible for maintaining logs for offsite storage of records and for communication with off-site storage facility personnel such as requesting, returning, and adding new items (labeled boxes) to be stored off-site.
• Recognizes and reports trends and opportunities for process improvement related to donor records and OPO statistics to quality management.
• Maintains open verbal and written communication with DCIDS and location Quality Department teams and all other applicable DCIDS departments as it relates to job functions and tasks.
• Acts as a role model for DCIDS and the DCIDS Quality Departments by supporting, reinforcing, and exhibiting behaviors consistent with the DCIDS core values; selfless, hardworking, passionate, and dependable.
• Performs other duties as assigned.

• Associate’s degree or equivalent. Bachelor’s degree in related healthcare preferred.
• 1 year prior medical records or medical related job experience
• Working knowledge of computers and basic data entry skills required.

• Up to 176 hours (22, 8-hour days) of PTO in your first year
• Up to 72 hours (9, 8-hour days) of Sick Time in your first year
• Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
• 403(b) plan with matching contribution
• Company provided term life, AD&D, and long-term disability insurance
• Wellness Program
• Supplemental insurance benefits such as accident coverage and short-term disability
• Discounts on home/auto/renter/pet insurance
• Cell phone discounts through Verizon

New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.

DCIDS is an EOE/AA employer – M/F/Vet/Disability.