Safety Specialist

Promote Safety, Stability, and Dignity in Recovery Environments

At State of the Heart Recovery, the Safety Specialist supports a secure, orderly, and therapeutic environment across all facilities. This role focuses on proactive safety practices, trauma-informed engagement, and client-centered communication rather than enforcement. The Safety Specialist collaborates closely with clinical, operational, and behavioral-health teams to reinforce safety expectations, support emergency response processes, and maintain environments that promote client dignity, staff safety, and organizational stability.

This is a non-armed position that emphasizes observation, prevention, de-escalation, and supportive presence in a behavioral-health and addiction-recovery setting.

What You Will Do

• Monitor facility entrances, exits, and shared areas to maintain a safe and welcoming environment.

• Greet and screen clients, visitors, and vendors in a courteous and professional manner.

• Conduct routine safety and environmental rounds and promptly report hazards or concerns.

• Respond to incidents, disturbances, or emergencies using approved de-escalation and safety protocols.

• Support emergency response procedures including fire, medical, evacuation, and weather events.

• Collaborate with Behavioral Health Technicians and clinical staff during crisis situations to ensure coordinated, trauma-informed response.

• Complete accurate incident and safety reports and communicate critical information to leadership.

• Observe and reinforce client boundaries and behavioral expectations respectfully and consistently.

• Maintain confidentiality and comply with HIPAA and 42 CFR Part 2 requirements.

• Participate in required safety, crisis-prevention, and emergency-preparedness trainings.

• Communicate effectively with staff, clients, visitors, and supervisors in routine and emergent situations.

• Perform additional safety and support duties as assigned to enhance facility readiness.

Why Join Us

State of the Heart Recovery is committed to creating environments where safety, compassion, and accountability coexist. The Safety Specialist plays a key role in protecting clients, staff, and visitors while supporting recovery-oriented care.

You will join a collaborative, mission-driven organization that values professionalism, trauma-informed practice, and continuous improvement, with opportunities to build specialized experience in behavioral-health safety and crisis response.

Requirements
What You Will Bring

• High school diploma or GED required.
• Experience in safety, security, behavioral health, or related settings preferred.
• Training or certification in Crisis Prevention Intervention, First Aid and CPR, trauma-informed care, or emergency preparedness preferred.
• Valid Level 2 license through the New Mexico Regulation and Licensing Department.
• Valid driver's license and ability to meet organizational insurance requirements.
• Strong communication skills and the ability to remain calm under pressure.
• Sound judgment, professionalism, and ability to work independently with minimal supervision.
• Commitment to confidentiality, ethical conduct, and client dignity.

Benefits

We offer a comprehensive benefits package designed to support employee wellbeing and stability, including:

• Health Care Plan (Medical, Dental, and Vision)
• Paid Time Off (Vacation and Select Public Holidays)
• Family and Medical Leave in accordance with state and federal law