Medical Records Quality Specialist

Position Title

Clinical Quality Support Specialist

$20/hr.

100% Remote, candidates must reside in PST, MST, or CST time zones

Contract, potential temp-to-hire

Monday - Friday, must work Arizona business hours (7 am - 03:30 pm, 7 - 4 pm, or 8 am - 5 pm)

03/30/26

Seeking Clinical Quality Support Specialists to assist with high-volume medical record collection and documentation tracking in support of quality review initiatives. This is a non-clinical administrative role that plays a key part in gathering records for Potential Quality Issue (PQI) reviews and supporting clinical quality programs. The ideal candidate has healthcare administrative experience, understands medical terminology, and is comfortable coordinating with providers and facilities to obtain required documentation.

• Retrieve and track /medical records for quality reviews and internal studies
• Contact provider offices, hospitals, and facilities to obtain missing documentation
• Monitor record requests and follow up to ensure timely completion
• Maintain organized tracking logs and documentation files
• Support the preparation of materials for quality meetings and projects
• Manage incoming and outgoing correspondence related to record requests
• Maintain confidentiality and security of sensitive medical information

• Prior administrative experience in healthcare, hospital, facility, or insurance environments
• Experience working with medical terminology
• Strong organizational skills and ability to manage high-volume documentation workflows
• Proficiency with Microsoft Office and multiple systems
• Ability to communicate professionally with providers and facilities
  
  Preferred Qualifications
  • Experience working for a medical records company or in record retrieval
  • Managed care, quality review, or credentialing support experience
  • Experience tracking documentation requests and follow-ups