Supervisor F & B (Center Bar

• Base Pay $21.12 / Hour
• Employee Type Non-Exempt
• Required Degree High school
• Manage Others Yes

• Phone

0334

All Team Members will display 100% commitment to World Class Guest Service through the delivery and maintenance of Guest Service Standards established by the Isleta Resort and Casino.

• Attends regular meetings organized by management.
• In conjunction with Food and Beverage Director, plans, organizes, and supervises all food and drink sales.
• Abides by all state, federal and liquor regulations pertaining to serving alcoholic beverages; minors intoxicated guests, etc.
• Ensures adequate product availability for forthcoming session.
• Ensures products are attractively displayed and meet Isleta Resort and Casino standards of presentation and quality.
• Ensures safety and sanitary laws are strictly adhered to, hygiene requirements are implemented and maintained, and any health-related problems are reported immediately to the Food and Beverage Director.
• Maintains current awareness of food and beverage trends and technology to support efficiency of service, production and product.
• Manages scheduling to ensure each shift is adequately covered for the projected business volumes.
• Coordinates and conducts training amongst all service staffs within the Isleta Resort and Casino to assure consistency and the highest levels of quality.
• Monitors, observes, and interacts with guests to assure no guest is over served alcoholic beverages.
• Ensures staff is prepared for daily operations and inspects restaurant and bar setups for compliance to standards.
• Ensures employees observe proper cleanliness and sanitation standards.
• When required, assists with pre-opening bar, preparation and layout.
• Ensures an open and welcoming atmosphere that promotes skill enhancement.
• Greets guests, maintains a friendly and inviting atmosphere, and promotes positive guest relations through prompt, courteous, and efficient service.
• Promotes positive guest relations through prompt, courteous, and efficient service.
• Gives basic instruction on all promotions and special events.
• Occasionally performs duties of subordinates and other duties as need.
• Ensures the highest standards of personal appearance are maintained and all subordinates wear the Isleta Resort and Casino uniforms.
• In conjunction with management, continuously trains all service staff.
• Trains new employees on Isleta Resort and Casino SOP’s and internal F&B policies and procedures
• Establishes persons responsible for closing and side duties, follows-up to ensure all these duties are completed.
• Acts as an intermediary when customers complain
• Conveys employee complaints and suggestions with merit to Management.
• Ensures subordinates are working productively at all times.
• Accounts for and supervises the administering of guest checks.
• Must report any work-related injuries to his/her Manager/Director.
• Must be able to read and understand MSDS (Material Safety Data Sheets) as required by OSHA.
• Briefs the Food and Beverage Director or Assistant Director on matters requiring his/her immediate attention.

• Oversees and assists with physical deep cleaning of all stationary and non-stationary equipment including floors and drains in the appropriate production areas as directed by the Chief Steward.
• Manages the physical handling of all cleaning chemicals with Safety as a priority
• Will perform inventory duties as needed, when assigned.
• Maintains standards of chemical storage areas.
• Assigns and oversees that equipment and floor cleaning schedules are maintained.
• Must report any equipment in need of repair to the Chief Steward and the Maintenance Department.
• Ensures safety and sanitation laws pertaining to deep cleaning of all equipment are strictly adhered to, personal hygiene requirements are implemented and maintained.
• Assumes responsibility as assigned to cover shifts and responsibilities in the absence of the Chief Steward.

• Responsibilities include interviewing and hiring, planning, training, assigning and directing work; addressing complaints and resolving problems; providing feedback to management as to operating policies and procedures, and suggestions on how to make the Food & Beverage Department run more efficiently and cost-effectively.
• Supervises food outlet operation and staff for short order, fast foods, deli, and employee dining type services;
  Responsible for the overall direction, coordination, and evaluation of the assigned department

High School Diploma or General Education Degree (GED) equivalent required. Or an equivalent related experience.

Two (2) years F & B leadership/supervisory experience in a high production facility with an emphasis on F &

B. required.

All Food & Beverage…